Jacklyn Navarrete Otero
Bronx,NY
Summary
Professional park maintenance worker with solid experience in groundskeeping, landscaping, and facility upkeep. Strong focus on team collaboration and delivering consistent results. Highly adaptable to changing needs and always dependable. Skilled in operating various tools and equipment, ensuring safety and efficiency in all tasks. Known for reliability, problem-solving abilities, and positive attitude.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Park Staff Member
City Park Worker
05.2025 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Coordinated with management to develop and implement security policies and procedures, leading to more robust security framework.
- Managed access control systems to ensure only authorized individuals entered sensitive areas, strengthening internal security measures.
- Participated in ongoing training programs to stay current on industry best practices for park management.
- Enhanced visitor experience through timely trash removal and regular upkeep of facilities.
- Established rapport with diverse groups of visitors by utilizing excellent communication skills and cultural sensitivity when interacting with guests from various backgrounds.
- Assisted in the planning and execution of facility upgrades to better accommodate the needs of visitors and improve overall park aesthetics.
Chief Manager
McDonald's
2008 - 06.2024
- Enhanced company performance by streamlining processes and improving efficiency in daily operations.
- Spearheaded major projects from inception through completion, consistently meeting deadlines while staying within budget constraints.
- Oversaw the development of innovative products or services, positioning the company as an industry leader.
- Facilitated change management efforts, successfully guiding the organization through periods of transition while minimizing disruption to operations.
- Championed a culture of continuous improvement within the organization by promoting best practices and encouraging employees to seek out innovative solutions to challenges faced daily.
- Collaborated with cross-functional teams to optimize workflow processes, increasing overall productivity rates.
- Evaluated hiring, firing, and promotions requests.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
Food Chief
McDonald's
2007 - 2008
- Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
- Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
- Negotiated vendor contracts for better pricing options on ingredients while not compromising on quality or freshness of products used in our dishes.
- Established strong relationships with suppliers to ensure timely delivery of premium-quality ingredients at competitive prices.
- Coordinated catering services for special events, leading to increased revenues from this service line.
Cashier
McDonald's
2006 - 2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
GED -
Grace Outreach
The Bronx, NY01-2025
Skills
- Facility security
- Crowd control
- Patrolling techniques
- Situational awareness
- Team player
- Reliable and responsible
Accomplishments
Commercial Driver's License (CDL); Security Guard License
Certification
Food Safety
Languages
English
Native or Bilingual
Timeline
Park Staff Member
City Park Worker
05.2025 - Current
Chief Manager
McDonald's
2008 - 06.2024
Food Chief
McDonald's
2007 - 2008
Cashier
McDonald's
2006 - 2007
GED -
Grace Outreach
Similar Profiles
Dequan LeachDequan Leach
NYC Department of Environmental Protection at Green Infrastructure City Park WorkerNYC Department of Environmental Protection at Green Infrastructure City Park Worker
RONALD TAYLORRONALD TAYLOR
Facility Management Project Specialist at EXPERIENCED WORKER PROGRAM NATIONAL PARK SERVICEFacility Management Project Specialist at EXPERIENCED WORKER PROGRAM NATIONAL PARK SERVICE
curtis browncurtis brown
Custodial Assistant at City College (C. W. E.) Center for Worker EducatioCustodial Assistant at City College (C. W. E.) Center for Worker Educatio
Jahaira RodriguezJahaira Rodriguez
Senior Residential Aide at Cherokee FederalSenior Residential Aide at Cherokee Federal
Jonathan AbreuJonathan Abreu
Executive Chauffeur at Teddy's LimoExecutive Chauffeur at Teddy's Limo