Jacklyn Reft
Pittsburgh,United States
Summary
Hardworking Bartender with experience in large-scale fast-paced dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
11
11
years of professional experience
Work History
Bartender
Cafe Fifth Avenue
10.2018 - Current
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
Mullen's Bar & Grill
04.2016 - 11.2018
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Eat'n Park
10.2013 - 04.2017
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts - Education
Point Park University
Pittsburgh, PA05.2023
Skills
- Basic accounting
- Food Running
- Food Preparation
- Food Service
- Suggestive Selling
Timeline
Bartender
Cafe Fifth Avenue
10.2018 - Current
Server
Mullen's Bar & Grill
04.2016 - 11.2018
Server
Eat'n Park
10.2013 - 04.2017
Bachelor of Arts - Education
Point Park University