Motivated and reliable team lead with several years of experience in food service, customer service, and retail environments. Proven ability to train staff, manage operations, and deliver excellent customer experiences in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Team Lead
Panera Bread
Cary, NC
09.2021 - Current
Promoted from associate to team lead, demonstrating strong leadership and work ethic
Train and onboard new employees across multiple positions
Supervise daily operations and ensure high standards of customer service
Support team members and maintain efficiency during high-volume shifts
Fulfilling orders with accuracy and in a timely manner
Server (Head Server)
Okome Sushi
Raleigh, NC
08.2024 - 08.2025
Managed customer orders and ensured timely, accurate food delivery
Maintained organization of section and completed side work efficiently
Provided attentive service to enhance guest experience
Assisted in coordinating front-of-house operations
Key Holder / Sales Associate
Sun Tan City / Buff City Soap
Cary, NC
12.2023 - 01.2025
Opened and closed store independently as key holder
Assisted customers with product selection and service packages
Managed cash handling and daily store operations
Supported team members and maintained store cleanliness and organization