Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

JACK POTSOS

Ann Arbor,Michigan

Summary

Detail-oriented and knowledgeable of sales. As an Eagle Scout you have to learn to be helpful and friendly to others. Always looking to achieve a higher goal within the workplace. Quick learner, hardworking. I stay focused on completing work to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to going beyond the expectations, in order to better the company. Knowledgeable in building great guest relations to maximize guest experience.

Overview

4
4
years of professional experience

Work History

Founder

Midwest Water Polo LLC.
05.2023 - Current
  • Used entrepreneurship skills to build a business from the ground up to create a community for players of all skill levels.
  • Partnered with local schools to develop youth sports clinics fostering skill development in a fun environment.
  • Hired well known coaches from local schools and universities to assist with coaching
  • Managed finances and maximized profitability.

Retail Sales Associate

Shinola Detroit LLC.
11.2022 - Current
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Used brand knowledge to make sales by understanding the product as well as the customer.
  • Maintained high levels of customer retention with proactive relationship-building strategies.

EVENT SPECIALIST

Dancer's Edge
10.2019 - 09.2022
  • Maintained on-site presence during events to consistently meet quality expectations
  • Anticipated client and guest needs to provide quick resolution to problems and concerns
  • Managed execution of large productions
  • Engaged with customers and guests to monitor satisfaction and achieve event goals.

SERVER

Dexter's Pub
06.2021 - 08.2022
  • Communicated customers' menu choices and special requests to kitchen staff
  • Used POS system to accurately input orders and process payments
  • Trained new servers in restaurant procedures and customer service standards
  • Handled multiple tables simultaneously with high service quality
  • Spoke with unhappy customers to find the best solution to their issue, in order to ensure customer satisfaction in the end.

Education

BBA - SALES - Entrepreneurship

University of Michigan Dearborn
Dearborn, MI
06.2026

HIGH SCHOOL DIPLOMA -

Dexter High School
DEXTER, MI
06.2022

Skills

  • Start-up Ventures
  • Team Leadership
  • Meeting Sales Goals
  • Microsoft applications proficiency
  • Bookkeeping
  • Large Scale Events
  • Upselling
  • Product Knowledge
  • Building Customer Loyalty

Accomplishments

  • Eagle Scout
  • Involved with Order of the Arrow (NHS of Scouting)
  • Former Social Chairman of the University of Michigan Men's Water Polo Team - Ann Arbor
  • Current Vice President of the University of Michigan Men's Water Polo Team - Ann Arbor
  • 2022 Big Ten Champions & Top 3 Nationals Finalist

Timeline

Founder

Midwest Water Polo LLC.
05.2023 - Current

Retail Sales Associate

Shinola Detroit LLC.
11.2022 - Current

SERVER

Dexter's Pub
06.2021 - 08.2022

EVENT SPECIALIST

Dancer's Edge
10.2019 - 09.2022

BBA - SALES - Entrepreneurship

University of Michigan Dearborn

HIGH SCHOOL DIPLOMA -

Dexter High School
JACK POTSOS