Jack Ryan Pozzi
East Lansing,MI
Summary
Dedicated professional with strong customer engagement and organizational skills. Experienced in enhancing resident interactions and managing community events. Committed to fostering positive relationships and driving satisfaction.
Overview
6
6
years of professional experience
Work History
Community Intern
Cardinal Group Management
East Lansing, MI
01.2026 - 05.2026
- Assisted in organizing community events to enhance resident engagement.
- Collaborated with team members to develop promotional materials for community programs.
- Guided prospective residents through community facilities, highlighting key features and benefits.
- Followed up with prospects, providing comprehensive support throughout the application process to drive sales.
Leasing Agent
Student Quarters
Lansing, MI
09.2022 - 06.2024
- Facilitated tenant inquiries and property tours, enhancing customer engagement and satisfaction.
- Managed lease agreements, ensuring compliance with regulations and timely processing.
- Coordinated maintenance requests, improving response times and tenant relations.
- Conducted market research to identify competitive rental pricing strategies, optimizing occupancy rates.
Office Assistant
Macomb Township Clerk's Office
Macomb, MI
08.2020 - 08.2022
- Set up voting stations across the township, moving the necessary equipment and helping set up the venue.
- Drove to drop off boxes to pick up absentee ballots and delivered them to the voter's office
- Maintained accurate records and files, supporting data integrity and easy access for staff.
Education
Bachelor of Science - Communications
Michigan State University
East Lansing, MI05-2026
Skills
- Customer engagement
- Campaign management
- Social media monitoring
- Community management
- Problem-solving
- Organizational skills
- Active listening
- Team collaboration
- Interpersonal skills
Timeline
Community Intern
Cardinal Group Management
01.2026 - 05.2026
Leasing Agent
Student Quarters
09.2022 - 06.2024
Office Assistant
Macomb Township Clerk's Office
08.2020 - 08.2022
Bachelor of Science - Communications
Michigan State University