JACKSON BAX
Battle Creek,MI
Summary
Dynamic Service Technician with a proven track record at Sunshine Toyota, excelling in installation and repair while enhancing customer satisfaction through effective communication and problem resolution. Recognized for attention to detail and troubleshooting skills, consistently delivering high-quality service and maintaining operational excellence under pressure.
Overview
3
3
years of professional experience
Work History
Service Technician
Sunshine Toyota
Battle Creek, MI
06.2025 - 08.2025
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Bar Back / Stocker
M66 Bowl
Battle Creek, MI
08.2022 - 05.2025
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Education
High School Diploma -
Harper Creek High School
Battle Creek, MI05-2025
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Documentation and reporting
Timeline
Service Technician
Sunshine Toyota
06.2025 - 08.2025
Bar Back / Stocker
M66 Bowl
08.2022 - 05.2025
High School Diploma -
Harper Creek High School