Jackson Bennion
Phoenix,Arizona
Summary
Proven leader with extensive experience at McDonald's, excelling in crew management and multitasking. Demonstrated ability to enhance team performance and customer satisfaction through effective training and collaboration. Skilled in maintaining safety standards and improving operational efficiency. Achieved significant improvements in service quality, showcasing strong organizational and interpersonal skills. Also has experience as a church leader, encouraging study, and teaching lessons. Great leader and teacher, ready to help bring positivity and satisfaction to customers.
Overview
1
1
year of professional experience
Work History
Crew Leader
McDonald's
02.2023 - Current
- Monitored team members to verify work quality and address concerns.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Established positive relationships with customers and colleagues through high standards of customer service.
Crew Member
McDonald's
02.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Education
High School Diploma -
Greenway High School
Phoenix, AZ05.2023
Skills
- Crew Management
- Multitasking and Organization
- Safety Guidelines
- New Hire Training
- Teamwork and Collaboration
Timeline
Crew Leader
McDonald's
02.2023 - Current
Crew Member
McDonald's
02.2023 - Current
High School Diploma -
Greenway High School