Jackson Blanchard
Bend
Summary
Experienced writer specializing in content development and team management. Utilizes strong leadership and organizational skills to elevate customer engagement and service quality. Skilled in copywriting and creative writing, driving innovative solutions and promoting collaboration within teams. Passionate about crafting compelling narratives that connect with audiences, enhancing brand storytelling and communication efforts.
Overview
4
4
years of professional experience
Work History
Office Administrator
Renaissance Roofing
03.2025 - Current
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Freelance Writer
Freelance/Self Employed
09.2024 - Current
- Create compelling content across diverse topics, manage multiple projects simultaneously, and deliver high-quality writing that meets client specifications.
- Research complex topics thoroughly, synthesize information from multiple sources, and produce well-structured articles that engage target audiences.
- Partner with clients to understand requirements, incorporate feedback effectively, and adapt writing style to match diverse brand voices.
Floor Crew Lead
Thai Express
08.2022 - 06.2024
- Lead team to improve customer service and enhance satisfaction scores.
- Coordinate floor activities, ensuring efficient workflows in fast-paced settings.
- Manage team dynamics, fostering collaboration and maintaining high performance.
- Resolve customer issues promptly, boosting service quality and retention.
- Implement strategies for efficient service delivery, achieving measurable improvements.
- Spearheaded operational excellence initiatives, driving measurable service quality improvements while mentoring staff to exceed performance benchmarks.
Custodial services lead
Township Building services
02.2022 - 08.2022
- Led custodial team, enhancing service efficiency and achieving measurable improvements.
- Managed maintenance tasks, ensuring optimal facility conditions and reducing downtime.
- Directed team operations, fostering collaboration and improving service delivery.
- Trained team, boosting operational efficiency and skill levels.
Senior sales associate/shift leader
Carpenter Novelties
08.2021 - 02.2022
- Accurate financial record-keeping enhanced store efficiency.
- Provided excellent service, increasing customer loyalty.
- Performed cleaning duties, maintaining a welcoming store.
- Managed shift finances, ensuring compliance and high standards.
Education
Bachelor of Arts - College of Liberal Arts
Oregon State University
Corvallis, OR03.2025
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Universidad de Nebrija
Madrid, ES07.2024
Bend Senior High School - undefined
Bend Senior High School
06.2020
Skills
- Customer engagement
- Team Management
- Effective leadership
- Sales
- Creative writing
- Organization
- Effective communication
- Content Development
- Narrative development expertise
- Copy Writing
- Problem Solving
- Project Management
Hobbies and Interests
- Cooking
- Combat Sports
- Playing the Guitar
- Audio Production
- Story Writing
- Drawing
- Hiking
Timeline
Office Administrator
Renaissance Roofing
03.2025 - Current
Freelance Writer
Freelance/Self Employed
09.2024 - Current
Floor Crew Lead
Thai Express
08.2022 - 06.2024
Custodial services lead
Township Building services
02.2022 - 08.2022
Senior sales associate/shift leader
Carpenter Novelties
08.2021 - 02.2022
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Universidad de Nebrija
Bend Senior High School - undefined
Bend Senior High School
Bachelor of Arts - College of Liberal Arts
Oregon State University
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