Applied strong leadership talents with problem-solving skills and clear expectations to daily operations for staff to maintain team efficiency, organize workflows, and increase team productivity.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Optimized scheduling to ensure full coverage during peak hours, balancing customer service with cost efficiency.
Consistently increased revenues from year to year by providing the quality service our company is known for, gaining satisfied returning customers.
Buildings and Grounds
W.A.M. Commercial and Property Services Ltd
05.2018 - Current
Self-motivated, with a strong sense of personal responsibility.
Managed time efficiently in order to complete all tasks within deadlines.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Education
Burnt Hills Ballston Lake High School
Burnt Hills, NY
Bachelor of Science - Business Administration And Management
Marist University
Poughkeepsie, NY
06-2028
Skills
Goal oriented Decision-making
Staff management/Task delegation
Customer service
Inventory control
Schedule development
Quality and Safety control
Proficient in Google Workspace and Microsoft Office Suite
Adaptability and flexibility
Timeline
Supervisor
Union Square Events
07.2023 - Current
Buildings and Grounds
W.A.M. Commercial and Property Services Ltd
05.2018 - Current
Burnt Hills Ballston Lake High School
Bachelor of Science - Business Administration And Management