Jackson Brock
League City,TX
Summary
Driven and proactive professional with experience at Landry's Restaurant, where I excelled in high-pressure situations and increased sales through effective upselling. Demonstrated expertise in food safety and exceptional customer service. Skilled in cash handling and maintaining cleanliness, I bring a track record of reliability and the ability to motivate teams for peak performance.
Overview
3
3
years of professional experience
Work History
Super Scooper Lead
Landrys Restaurant
05.2022 - Current
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Increased sales through upselling additional toppings and menu items to customers.
- Assisted in training new scoopers, offering guidance on techniques and company policies.
Life Guard
Gulf Coast Aquatics
06.2021 - 05.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Administered CPR and first-aid following best practices.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Maritime Transportation -
San Jacinto College District
Pasadena, TX05.2026
Skills
- Cleanliness and Organization
- Customer Service
- Reliability and punctuality
- Motivation and Initiative
Timeline
Super Scooper Lead
Landrys Restaurant
05.2022 - Current
Life Guard
Gulf Coast Aquatics
06.2021 - 05.2022
Maritime Transportation -
San Jacinto College District
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