JACKSON COOPER
Columbus,OH
Summary
Account Manager with 4+ years of experience, specifically in the field of dentistry. Applied targeted sales techniques to consistently surpass weekly, monthly, and quarterly goals. Maintained relationships by using industry expertise to consult with clients, helping them make educated decisions, resulting in a high percentage of repeat business. I plan to continue building on my success by using the experience I have gained in order to develop new skills and continue adding to my accomplishments.
Overview
3
3
years of professional experience
Work History
Account Manager
Noble Metal Refining
Columbus, OH
09.2020 - 03.2024
- Grew the customer base from 20 accounts to 350+ accounts in 3 years, averaging roughly 2 new accounts per week
- Conducted product demonstrations for existing and potential customers, and consulted with individuals in order to build a trusted relationship, resulting in 80% of all clients as repeat customers
- Completed on average 40 daily cold calls, consisting of 20 phone calls and 20 in person meetings with potential customers
- Developed and executed annual sales plans and strategies, in order to expand territory into new markets including Cleveland and Pittsburgh
- Worked closely with company executives to identify large organizations, securing group purchasing dental organizations (GPOs) and dental service organization (DSO) vendor partnerships
- Negotiated contracts with GPOs of 500+ members, to market our services to their members with special offers
- Participated in annual dental trade shows, dental society meetings, and study groups to market our service to potential customers
- Maintained accurate records of all sales activities including client communications, presentations, proposals, forecasts through CRM platforms, specifically Salesforce Lightning and Salesforce Maps
- Monitored market conditions, product innovations and competitor activity and adjusted account sales approach to address latest market developments
Education
Bachelor of Science - Business Management
Indiana University Bloomington, School of Public and Environmental Health
08.2020
Skills
- Management and growth of multi-state territories
- Lead prospecting and development
- Acquisition of vendor partnerships
- Success working large scale events
- Client Relationship Management
- Schedule Management
- CRM proficiency: Salesforce
- Organization of sales activity and client communication
Timeline
Account Manager
Noble Metal Refining
09.2020 - 03.2024
Bachelor of Science - Business Management
Indiana University Bloomington, School of Public and Environmental Health
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