Jackson Daneker
Manchester ,MD
Summary
Skilled Service Technician Assistant with substantial experience in providing top-notch assistance in diagnosing, repairing and maintaining service equipment. Strengths include strong technical knowledge, good communication skills and ability to work under pressure. Notable contributions have been made in previous roles by enhancing operational efficiency and improving overall customer satisfaction.
Overview
1
1
year of professional experience
Work History
Service Technician Assistant/Customer Service Representative
Hometown Auto Repair
Finksburg, MD
06.2023 - Current
- Maintained cleanliness of work area at all times.
- Cleaned and maintained tools and equipment used on job sites.
- Communicated effectively with customers regarding status updates on repair jobs.
- Developed strong relationships with customers through excellent communication skills.
- Repaired and replaced defective parts such as valves, motors, switches, fans and compressors.
- Provided quality customer service in a timely manner to ensure customer satisfaction.
- Assisted with the installation of new equipment and systems as requested by customers.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Education
High School Diploma -
Manchester Valley High School
Manchester, MD06-2024
Some College (No Degree) - General Education
Carroll Community College
Westminster, MDSkills
- Customer Service
- Technical Support
- Regulatory Compliance
- Mechanical Aptitude
- Mechanical abilities
- Hand tools proficiency
- Client Relationship Management
- Service ticket accuracy
- Attention to Detail
- Troubleshooting skills
- Hand tool knowledge
Affiliations
- Played soccer all years of high school
- 5 years of snowboarding
Languages
Spanish
Limited
Accomplishments
- Presidential award for making honor roll all 4 years of high school
- Dual enrollment award for completing 15+ college credits while still in high school
References
References available upon request.
Timeline
Service Technician Assistant/Customer Service Representative
Hometown Auto Repair
06.2023 - Current
High School Diploma -
Manchester Valley High School
Some College (No Degree) - General Education
Carroll Community College
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