Jackson Edwards
Allen,TX
Summary
Trying to gain a foothold in the forever growing technology world with a particular interest and study in cyber security, with a junior developer understanding in cyber security and a various amount of programming languages/frameworks.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Jersey Mike's Subs
09.2024 - 11.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Manager and Bartender
50th Street Caboose Restaurant
08.2023 - 09.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Worked in a fast paced environment to maximize customer satisfaction and experience
- Created relationships with cliental to create returning customers using professional communication skills.
Assistant Manager
Jersey Mike's Subs
01.2021 - 08.2023
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created Weekly to Bi-weekly schedules of employees with various roadblocks and time constraints.
- Trained new and upcoming employees from base level tasks and to eventually become management material themselves.
Education
Cyber Security Certification - Cyber Security
The Tech Academy
Portland, OR11-2025
No Degree - Civil Engineering
Texas Tech University
Lubbock, TX05-2023
High School Diploma -
Allen Highschool
Allen, TX05-2020
Skills
- Networking
- Social perceptiveness
- Project planning
- Computer skills
- Relationship building
- Network protocols
- Ethical hacking
- Cybersecurity frameworks
- Network security
- Scripting languages
- Threat analysis
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Jersey Mike's Subs
09.2024 - 11.2025
Manager and Bartender
50th Street Caboose Restaurant
08.2023 - 09.2024
Assistant Manager
Jersey Mike's Subs
01.2021 - 08.2023
Cyber Security Certification - Cyber Security
The Tech Academy
No Degree - Civil Engineering
Texas Tech University
High School Diploma -
Allen Highschool