Gerald Wayne Norman
Colorado City,TX
Summary
Detail-oriented Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
53
53
years of professional experience
Work History
Assistant Manager
7-11
Colorado City, TX
01.2025 - 08.2025
- Attended team meetings each month to voice concerns and offer constructive feedback to others. to improve presentation and maximize sales
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Kept an eye on building premises for loss prevention and security purposes.
- Ran Laredo Taco Company in store restaurant when needed.
Nobles Road Construction
Abilene, TX
01.2021 - 01.2024
- Ran scale house for Nobles quarry in Lorraine, TX.
Asset Protection Associate
Walmart
Snyder, TX
06.2018 - 01.2021
- Asset management first seven months.
- Then ran Sporting goods, automotive and hardware.
- Sold firearms and Texas hunting and fishing licenses.
Dell Computer Corporation
Round Rock, TX
01.1999 - 11.2010
- Early life technical support, Escalations specialist, Managed project for developing the tech support web tools, database and team management for early life support.
- Managed new hire and training for the ELS dept. Also worked inventory.
- Generated and shared comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Provided customer service, including interacting with customers, answering customer inquiries and effectively handling any customer complaints.
- Assisted management in the hiring process and new team member training.
- Built and maintained effective relationships with peers and upper management.
Owner Operator
Pacific Amusement Company
Garapan, CNMI
03.1996 - 01.1998
- Drove revenue growth by creating and utilizing strong marketing and promotions plans.
- Oversaw day-to-day operations with effective standard procedures.
- Investigated and resolved discrepancies in financial reporting.
- Managed daily operations of entertainment venues and amusement facilities.
Owner Operator
CTE Central Texas
Temple, TX
01.1993 - 01.1996
- Evaluated and tested electronic products using measuring and diagnostic devices to adjust, test and repair equipment.
- Prototype circuits and administered soldering rework at expert-levels.
- Modified, installed and repaired complex experimental and commercial electronic equipment.
- Reviewed design drawings, specifications and customer requirements for newly engineered components and processes.
- Provided onsite training for students at local colleges.
- Installed, tested and serviced alarm systems, ensuring that they functioned correctly.
Material Handler Team Lead
Doan's Products
Temple, TX
06.1989 - 05.1991
- Operated equipment with focus on safety and efficiency.
- Coordinated incoming and outgoing shipments and placement of materials to facilitate movement in accordance with scheduling requirements.
- Organized warehouse inventory in an effective and efficient manner.
- Packed merchandise into boxes and containers to prepare for safe shipment.
- processing equipment
- Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
Manager
7-ELEVEN
Temple, TX
01.1986 - 05.1989
- Ran store operations.
- Worked with management team daily.
- Setup displays.
- Delegated work loads by shifts.
Route Technician
City Vending
Temple, TX
09.1978 - 01.1981
- Electronics repair and service.
- Sales and collections.
- Shop Manager, technician.
- Serviced juke boxes, pinball, billiards tables, video games, slot machines, alarms, PA systems.
F.A.C. Team leader FAC Team 1
US Marine Corps
02.1973 - 04.1978
- Served 3 combat deployments as FAC Team lead.
- Forward air control, calling in air support, artillery and naval gun fire.
- Setting and dismantling explosives, beacons and LZ's.
- Pilot rescue and extraction.
- Oversaw issues of comms, radio and crypto gear, air comms and electronics as leader of a Forward Air Control unit with over 20 enlisted Marines.
- Evaluated terrain and recorded topographical information.
- Performed reconnaissance operations in Laos, Cambodia and Vietnam to locate friendlies and enemy units and provide offensive and defensive support.
- Maintained rifles, machine guns, mortars and hand grenades.
- Logged and filed classified documents.
- Conducted research on intelligence targets to better understand their position in the geopolitical context and U.S. Marines mission objectives.
- Effective decision-maker in high-pressure environments.
- Coordinated operations with armor, artillery and air support units.
- Maintained complete accountability during redeployment of all sensitive items and communication equipment.
- Directed supporting fire to suppress enemy fire and allow troops to maneuver the area.
- Located and disabled explosive devices.
- Determined elevation and grid azimuths with maps and map overlays.
- Last 2 years of service I trained Marines and Army in forward air control at Ft Hood & the National guard center in Waco TX.
Education
AMF Master Technician - Electrical/Mechanical Pinsetter Certification
Temple Bowlarama & Action World Bowling Center
Temple, TX 12.1977 -
Skills
- Client relations
- Networking
- Team Management
- Training
- Team Lead
- Customer Service
- Intelligence Experience
- Equipment Repair
- Microsoft Windows & DOS
- Technical Support
- Network Administration
- Problem solving
- Effective communication
- Staffing coordination
- Loss prevention
- Cash handling
- Relationship building
- Time management
- Staff training
- Customer relations
- Adobe creative suite (photoshop, illustrator, dreamweaver)
- Goal setting
- Project management
Timeline
Assistant Manager
7-11
01.2025 - 08.2025
Nobles Road Construction
01.2021 - 01.2024
Asset Protection Associate
Walmart
06.2018 - 01.2021
Dell Computer Corporation
01.1999 - 11.2010
Owner Operator
Pacific Amusement Company
03.1996 - 01.1998
Owner Operator
CTE Central Texas
01.1993 - 01.1996
Material Handler Team Lead
Doan's Products
06.1989 - 05.1991
Manager
7-ELEVEN
01.1986 - 05.1989
Route Technician
City Vending
09.1978 - 01.1981
AMF Master Technician - Electrical/Mechanical Pinsetter Certification
Temple Bowlarama & Action World Bowling Center
12.1977 -
F.A.C. Team leader FAC Team 1
US Marine Corps
02.1973 - 04.1978