Maria Fernanda Zuniga
North Arlington,NJ
Summary
Adaptable and committed to fostering positive relationships.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Orthodontic Assistant
Bancroft Dobrin Orthodontist
Waldwick, NJ
06.2022 - Current
- Assisted in patient preparation and comfort during orthodontic procedures
- Sterilized instruments and maintained a clean, organized work environment
- Recorded patient information and updated treatment plans accurately
- Supported orthodontist by providing necessary tools during procedures
- Educated patients on oral hygiene practices and post-treatment care
- Collaborated with team members to enhance patient experiences and satisfaction
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
Store Manager
Spirit Delicatessen
Teaneck, NJ
08.2012 - 09.2020
- Oversaw daily store operations, ensuring optimal inventory management and customer service standards.
- Developed training programs for new staff, enhancing team performance and operational efficiency.
- Implemented promotional strategies that increased product visibility and boosted sales revenue.
- Analyzed sales data to identify trends, adjusting merchandise displays to maximize customer engagement.
- Managed vendor relationships, negotiating contracts to improve product quality and reduce costs.
- Led staff meetings to communicate objectives and foster a collaborative work environment.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
TD Bank
Customer Service Department
Hackensack, NJ
02.2010 - 07.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Education
Accounting And Finance
Bergen Community College
Paramus, NJGED -
Bogota High School
Bogota, NJSkills
- Team collaboration
- Customer service excellence
- Staff training development
- Data analysis skills
- Conflict resolution techniques
Languages
Sp
Native or Bilingual
Timeline
Orthodontic Assistant
Bancroft Dobrin Orthodontist
06.2022 - Current
Store Manager
Spirit Delicatessen
08.2012 - 09.2020
TD Bank
Customer Service Department
02.2010 - 07.2013
Accounting And Finance
Bergen Community College
GED -
Bogota High School