Results-driven professional specializing in security supervision and customer service. Known for strong attention to detail and effective conflict resolution, ready to enhance safety measures and team performance in a dynamic environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Supervisor
Intercon Security
Dayton
08.2024 - Current
Supervised security personnel across multiple sites to ensure safety protocols were followed.
Conducted regular inspections of premises to identify security vulnerabilities and address concerns.
Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
Team Leader
Jersey Mike's Subs
Centerville
09.2023 - 07.2024
Supervised team members, ensuring compliance with food safety standards to promote a safe dining environment.
Managed daily operations and inventory levels, facilitating timely service delivery and optimal resource utilization.
Resolved customer complaints promptly, enhancing satisfaction and fostering customer loyalty.
Dishwasher
Another Broken Egg Cafe
Miamisburg
09.2022 - 07.2023
Maintained kitchen cleanliness and sanitation standards to support safe food preparation.
Sorted and organized dishware to enhance workflow efficiency during peak hours.
Ensured cleanliness of dishes and utensils to uphold service quality in a fast-paced kitchen.
Crew Member
Burger King
Circleville
02.2020 - 05.2022
Served customers at counter and drive-thru, enhancing overall service experience.
Processed customer transactions accurately using the register.
Addressed customer inquiries and resolved issues to improve satisfaction.
Ensured cleanliness in dining and kitchen areas to create a welcoming environment.