Jackson Kiser
Queens,NY
Summary
Highly organized and motivated account and operations manager with demonstrated track record of building relationships with partners, developing successful sales campaigns, and managing teams. Previous experience includes 6+ years in sales, but shifted into a business focused role. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
7
7
years of professional experience
Work History
Operations Manager
Flare
07.2024 - Current
- Oversaw relationships with our co-counsels that partner with our legal tech software
- Managed payouts and financial aspects related to individual case closures
- Handled staff training initiatives aimed at scaling the workforce to meet dynamic industry demands.
- Conducted coaching exercises and trainings to ensure our partners could complete daily objectives
Sr. Client Partners Account Executive
Flare
08.2021 - 06.2024
- Communicate with existing clients about further legal services needed to complete their case
- Construct different payment plan options with clients based off of their current standing with Flare
- Responsible for relaying information and questions to client's attorney regarding their cases
- Balance pipeline and focused on opportunity generation with daily KPI metrics.
Commercial Account Executive
PayScale
01.2021 - 07.2021
- Worked with potential partners and nurtured relationships with professionals in the HR & People space
- Ran demonstrations and created value and urgency to our platform
- Constructed contracts and negotiated terms with new logo businesses about future partnership
- Balanced pipeline and focused on opportunity generation throughout daily KPI metrics.
Commercial Account Executive
KeepTruckin
01.2020 - 12.2020
- Created book of business utilizing outbound skill set of cold calling and prospecting
- Ran demonstrations and discovery calls to investigate problem areas among fleets with technology providers
- Facilitated orders and worked with internal resources to provide the best experience with KeepTruckin
- Focused on pipeline creation and scaling customer timelines for purchasing decisions.
Sales Development Representative
KeepTruckin
01.2019 - 12.2019
- Made outbound phone calls and emails to desired prospects to gauge interest on product level
- Organized meetings and discovery calls for account executives to talk about potential partnership with our software
- Managed Salesforce hygiene and appropriately qualified each account in my designated territory
- Led the team month over month in quota percentage and revenue.
Account Executive
Total Quality Logistics
03.2018 - 01.2019
- Made outbound phone calls to potential clients that had freight requiring full trucks
- Organized load dispatch sheets after booking carriers to cover transit trips
- Facilitated new knowledge of the trucking and logistics market with carriers and a wide array of clientele
- Executed daily metrics of phone calls and hustle on top of meeting sales expectations.
Education
B.B.A. in Marketing/Management with minor in Spanish Language -
University of Kentucky
Lexington, KY05.2016
Skills
- Bilingual Spanish and English
- Compatible with both operating systems (Mac and Windows)
- Professionally proficient and experienced with Microsoft Office, Salesforce CRM & various softphone CRMs
- Earned Certificate of Leadership through leadership program within Flare
- Lead Generation
- Revenue Generation
- Progress Reporting
Timeline
Operations Manager
Flare
07.2024 - Current
Sr. Client Partners Account Executive
Flare
08.2021 - 06.2024
Commercial Account Executive
PayScale
01.2021 - 07.2021
Commercial Account Executive
KeepTruckin
01.2020 - 12.2020
Sales Development Representative
KeepTruckin
01.2019 - 12.2019
Account Executive
Total Quality Logistics
03.2018 - 01.2019
B.B.A. in Marketing/Management with minor in Spanish Language -
University of Kentucky
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