Jackson Krueger
Lees Summit,Missouri
Summary
Driven and ambitious student pursuing a degree in Information Technology, eager to leverage strong communication and analytical skills in a collaborative team environment. Committed to contributing innovative solutions and enhancing operational efficiency while gaining hands-on experience in the tech industry. Passionate about continuous learning and adapting to new challenges, with a focus on delivering results that align with organizational goals. Ready to make a meaningful impact through dedication and a proactive approach to problem-solving.
Developed skills in fast-paced sales environment, focusing on customer relations and sales strategies. Excelled in identifying customer needs and providing tailored solutions, demonstrating strong communication and problem-solving abilities. Looking to transition into new field, leveraging these transferable skills to make meaningful impact.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Advanced Sales Associate
Microcenter
11.2025 - Current
- Assisted customers in product selection to enhance overall shopping experience.
- Demonstrated technical knowledge of electronics to address customer inquiries effectively.
- Executed merchandising strategies to optimize product displays and increase visibility.
- Collaborated with team members to achieve sales targets through coordinated efforts.
- Assisted in Apple Repair and Setup
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to promotional planning by offering valuable insights on consumer behavior and preferences.
- Expanded product knowledge continuously, staying informed about industry trends and new offerings to better serve customers.
Merchandising Associate
Micro Center
09.2024 - 10.2025
- Assisted customers with troubleshooting computer hardware, software, and peripheral issues, providing clear technical support in a retail environment.
- Guided customers in selecting technology solutions tailored to their needs, demonstrating product knowledge and problem-solving skills.
- Collaborated with team members to maintain accurate inventory, ensuring product availability and organized displays.
- Responded to customer inquiries in person and over the phone, balancing efficiency with friendly, professional service.
- Adapted quickly to new technologies and procedures, supporting both customers and coworkers with technical questions.
Warehouse Associate
Fedex
05.2023 - 09.2024
- Detected errors and mechanical problems quickly through continuous monitoring of the package system.
- Handled over 9000 packages per hour, consistently exceeding quotas.
- Detected package issues through visual inspections.
- Completed regular upkeep on equipment to replace rollers, belts and plugs.
- Checked and sorted cargo at loading and unloading points.
- Minimized risks to team members and loads by preventing swinging and tipping.
- Handled shipping tasks, preparing, tagging and securing containers.
- Used temporary transit sheds to hold items between transport vehicles.
- Worked additional shifts with short notice.
- Maintained team productivity with well-organized storage, staging and shipment areas.
- Verified shipment contents against paperwork to minimize errors.
- Labeled containers with identifying tags and marks.
- Worked quickly to process shipments and meet customer demands.
- Successfully and consistently cleared out chutes of all jams.
- Effectively cleared and repaired conveyer belts to keep the packages per hour above 8000.
Education
Associates -
Metropolitan Community College- Longview
Lee's Summit, Missouri05-2025
GED - undefined
Lee's Summit West
Lee's Summit, Missouri05-2023
Skills
- Critical Thinking
- Adaptability and resilience
- Social selling
- Performance tracking
- Technical Proficiency
- Conflict Resolution
- Upselling and cross selling
- Sales analytics
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved third place third place in Cyberpatriots for 3 years by completing Networking and Security tasks with accuracy and efficiency.
Certification
- Microsoft Word Expert
- Microsoft Excel Expert
Timeline
Advanced Sales Associate
Microcenter
11.2025 - Current
Merchandising Associate
Micro Center
09.2024 - 10.2025
Warehouse Associate
Fedex
05.2023 - 09.2024
GED - undefined
Lee's Summit West
Associates -
Metropolitan Community College- Longview
Awards
FBLA District First Place in Cybersecurity, FBLA District First Place in Network Engineering, Top 3 Missouri Platinum Team Cyberpatriot 2020, 2022, 2023