Jackson Lawson
Saint Albans,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Takes advantage of opportunities to go beyond basics. Thrives in fast-paced environment and technologically savvy. I enjoy working with people and have a positive attitude.
Overview
2
2
years of professional experience
Work History
Team Member
Cinemark Theaters
Ashland, KY
07.2021 - 07.2023
- Resolved customer issues promptly in a professional manner.
- Identified opportunities for process improvements within the department.
- Collaborated with team members to maximize productivity and efficiency.
- Provided customer service support to ensure satisfaction.
- Participated in team meetings to discuss strategies for improvement.
- Assisted customers with product selection and ordering process.
- Maintained a clean and organized work area throughout shift.
- Received, processed, and stocked merchandise in accordance with store policies.
- Answered phone calls regarding inquiries about products or services.
- Collaborated with team members to achieve daily goals.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
High School Diploma -
Paul G. Blazer High School
Ashland, KY05-2023
Some College (No Degree) - Music Education
Morehead State University
Morehead, KYSkills
- Customer Service
- Complaint resolution
- Problem-Solving
- Continuous Development
- Attention to Detail
- Computer Skills
- Social media expertise
- Clear Communication
- Collaboration and Teamwork
- Heavy Lifting
- Teamwork and Collaboration
- Positive Attitude
- Following Instructions
- Account Management
- Goal Setting and Achievement
- Decision-making capabilities
- Complex Problem-Solving
References
References available upon request.
Timeline
Team Member
Cinemark Theaters
07.2021 - 07.2023
High School Diploma -
Paul G. Blazer High School
Some College (No Degree) - Music Education
Morehead State University