Jackson McKinney
Hawesville,KY
Summary
Dynamic manager with a proven track record at Shammy Shine Car Washes, excelling in customer service and team leadership. Enhanced customer satisfaction through effective conflict resolution and improved marketing strategies, resulting in increased patronage. Skilled in time management and decision-making, fostering a productive and safe work environment for all employees.
Overview
1
1
year of professional experience
Work History
Manager
Shammy Shine Car Washes
Owensboro, KY
10.2024 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Lawn Care Worker
Vastwood Park
Hawesville, KY
06.2024 - 08.2024
- Operated power equipment including mowers, trimmers, blowers safely while adhering to company guidelines for use procedures.
- Maintained grounds by trimming, weeding, and general clean-up.
- Adapted quickly to changing weather conditions ensuring completion of jobs despite unforeseen challenges.
- Achieved customer satisfaction by providing timely and efficient lawn care services.
- Collaborated with team members to complete large-scale landscaping projects within given deadlines.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Kept tools and equipment clean and well-maintained for optimal performance during daily tasks.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
Education
Hancock County High School
Lewisport, KYSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Shammy Shine Car Washes
10.2024 - 03.2025
Lawn Care Worker
Vastwood Park
06.2024 - 08.2024
Hancock County High School