JACKSON M. LEE
Chico,California
Summary
Driven Communications major who creatively tackles challenges and excels at building collaborative relationships. Proven ability to coach and guide others towards achieving goals.
Overview
5
5
years of professional experience
Work History
Guest Service
Target Logistics
06.2026 - Current
- Provided exceptional guest service through attentive communication and timely assistance with requests.
- Trained new Guest Service Assistants on company protocols and best practices, fostering an environment of continuous improvement within the team.
- Assisted in the training of new employees, sharing best practices for exceptional guest service as a Park Greeter.
- Managed a team of guest service professionals, fostering a positive work environment and promoting high-quality customer service standards.
- Led and directed measurement of guest service standards within beverage operations and drove continued growth and profitability.
TEAM BASKETBALL MANAGER
Chico State
08.2024 - 05.2025
- Social media posts for the team.
- Setting up and breaking down equipment for practices.
- Assisting with drills (e.g., rebounding, passing).
- Providing general assistance to players as needed.
- Ensuring players have necessary equipment and supplies.
- Maintaining a positive and supportive team environment.
Cart Care
THE RIDGE
01.2022 - 01.2023
- Provided exceptional customer service by promptly and safely transporting golfers and their equipment around the course.
- Ensured a positive guest experience through friendly and courteous interactions.
- Assisted golfers with loading and unloading clubs and belongings, demonstrating attentiveness to their needs.
JV BOYS BASKETBALL & JV BASEBALL COACH
Placer High School
01.2022 - 01.2023
- Organize and conduct effective and engaging practices.
- Manage player playing time and positions based on skill, effort, and team needs.
- Establish and enforce team rules and expectations for conduct and sportsmanship.
- Foster a positive and supportive team environment.
Education
Bachelor of Science - Communications Major
CHICO STATE UNIVERSITY
Chico12-2026
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SIERRA COLLEGE
Rocklin01-2023
Skills
- Social Media Management
- Detail-oriented
- Customer Engagement
- Problem Solving
- Conflict resolution
- Collaboration
Timeline
Guest Service
Target Logistics
06.2026 - Current
TEAM BASKETBALL MANAGER
Chico State
08.2024 - 05.2025
Cart Care
THE RIDGE
01.2022 - 01.2023
JV BOYS BASKETBALL & JV BASEBALL COACH
Placer High School
01.2022 - 01.2023
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SIERRA COLLEGE
Bachelor of Science - Communications Major
CHICO STATE UNIVERSITY