Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jackson Mwaura

Seattle

Summary

Dedicated professional specializing in customer service and safety compliance. Proven expertise in conflict resolution and time management, ensuring secure environments while delivering exceptional support to clients and team members.

Overview

4
4
years of professional experience

Work History

Security Officer

Securitas Security Services USA
Bellevue
08.2025 - Current
  • Conducted regular patrols to detect and prevent unauthorized activities.
  • Monitored premises to ensure safety and security of all individuals.
  • Responded promptly to alarms and incidents, assessing situations effectively.
  • Collaborated with law enforcement during investigations and emergencies.
  • Provided excellent customer service while interacting with visitors and staff.

Event Security Guard

Allied Universal Security Services
Seattle
06.2025 - 08.2025
  • Monitored event entrances to ensure safety and security compliance.
  • Conducted thorough bag checks for prohibited items at event venues.
  • Collaborated with team members to manage crowd control effectively.
  • Assisted guests with inquiries while maintaining a secure environment.
  • Provided clear directions to attendees for efficient event flow management.

Student Ambassador

Umoja Student Development
DesMoines
08.2024 - 03.2025
  • Facilitated workshops to enhance student engagement and leadership skills.
  • Assisted in planning and executing student orientation programs and activities.
  • Maintained communication with students regarding events, resources, and opportunities.
  • Collaborated with faculty to promote academic resources and support services.
  • Represented Umoja Student Development at campus events and community outreach initiatives.

Gym Receptionist

Highline College
DesMoines
04.2024 - 03.2025
  • Managed check-ins and membership registrations using the college's software system.
  • Provided information about gym programs, classes, and events to patrons.
  • Welcomed visitors and ensured a friendly atmosphere at the fitness center.
  • Assisted in maintaining cleanliness and organization of the reception area.

Security Officer

Lattice Security Group
Nairobi
01.2023 - 12.2023
  • Conducted regular patrols to detect and prevent unauthorized activities.
  • Monitored premises to ensure safety and security of all individuals.
  • Responded promptly to alarms and incidents, assessing situations effectively.

Education

Associate of Science - Pre-nursing

Highline College
Seattle, WA
07-2026

Skills

  • Surveillance techniques
  • Safety compliance
  • Crowd management
  • Dispatch
  • Time management
  • Conflict resolution
  • Customer service

Languages

English
Professional
Swahili
Professional
Kikuyu
Native/ Bilingual

Timeline

Security Officer

Securitas Security Services USA
08.2025 - Current

Event Security Guard

Allied Universal Security Services
06.2025 - 08.2025

Student Ambassador

Umoja Student Development
08.2024 - 03.2025

Gym Receptionist

Highline College
04.2024 - 03.2025

Security Officer

Lattice Security Group
01.2023 - 12.2023

Associate of Science - Pre-nursing

Highline College
Jackson Mwaura