Jackson Nalianya
Lynn,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Qualified Mental Health Specialist
Eliot Community Human Services
06.2018 - Current
- Improved client outcomes by developing and implementing individualized treatment plans tailored to their specific needs.
- Enhanced therapeutic relationships through active listening, empathy, and effective communication skills.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients in various settings.
- Increased client engagement by utilizing evidence-based practices like Cognitive Behavioral Therapy and Dialectical Behavior Therapy.
- Aided clients in achieving personal goals by providing support, guidance, and practical assistance.
- Ensured compliance with documentation standards, completing accurate and timely progress notes for each client interaction.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues and supervisors.
Assistant Director
Seven Hills Foundation
09.2009 - 11.2020
- Boosted staff morale and productivity by fostering a supportive work environment and providing clear communication channels.
- Facilitated strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
- Improved program efficiency by streamlining processes and implementing innovative organizational strategies.
Senior Sales Associate
Exxon Mobil
03.2006 - 11.2010
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Implemented effective marketing strategies for increased product exposure and customer engagement.
- Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
- Collaborated with cross-functional teams to streamline sales processes, resulting in improved workflow efficiency.
- Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
Education
Professional Certification Program Advanced Python - From Analytics To Artificial Intelligence
Great Learning
08.2024
Professional Certification Training - PL-300 Microsoft Power BI Data Analyst
Great Learning
Microsoft12.2023
Post Graduate Certificate - Data Science And Business Analytics
University of Texas At Austin
Austin, TX07.2023
Certificate - Business Analytics
Harvard University
Cambridge, MA12.2021
Graduate Certificate - Marketing
University of Southern New Hampshire
Manchester, NH02.2013
Bachelor of Science - Business Administration
Salem State University
Salem, MA03.2012
Skills
- Behavioral assessment
- Clinical Documentation
- Individual Counseling
Certification
- [CPR/First Aid], National CPR Foundation - 04/11/23-04/11/26 -
- PL-300 Microsoft Power BI Data Analyst Certificate Training - 2024
Timeline
Qualified Mental Health Specialist
Eliot Community Human Services
06.2018 - Current
Assistant Director
Seven Hills Foundation
09.2009 - 11.2020
Senior Sales Associate
Exxon Mobil
03.2006 - 11.2010
Professional Certification Program Advanced Python - From Analytics To Artificial Intelligence
Great Learning
Professional Certification Training - PL-300 Microsoft Power BI Data Analyst
Great Learning
Post Graduate Certificate - Data Science And Business Analytics
University of Texas At Austin
Certificate - Business Analytics
Harvard University
Graduate Certificate - Marketing
University of Southern New Hampshire
Bachelor of Science - Business Administration
Salem State University