Jackson Noble
Oklahoma City,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Home Theater Agent
Best Buy
Oklahoma City, OK
10.2020 - 04.2024
- Provided customer service to clients through phone and email communication.
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
- Upsold additional products or services when appropriate in order to meet sales goals.
- Participated in ongoing training programs related to job duties or responsibilities.
Personal Banker
Prosperity Bank
Norman, OK
01.2019 - 10.2020
- Provided customer service to clients, including answering questions and resolving issues.
- Conducted account openings and closings for clients.
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
- Maintained accurate records of all transactions conducted throughout the day.
- Advised customers on various financial products available from the bank.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
Geek Squad Agent
Best Buy
, OK
06.2017 - 12.2018
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
- Upsold additional products or services when appropriate in order to meet sales goals.
Customer Service Representative
Best Buy
Tulsa, OK
05.2015 - 06.2017
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Charles Page High School
Sand Springs, OK05-2017
Some College (No Degree) - Mechanical Engineering
University of Oklahoma
Norman, OKSkills
- Application support
- Technical issue analysis
- Debugging
- Application installations
- Troubleshooting and diagnostics
- Customer Service
- Data Entry
- Product Knowledge
Timeline
Home Theater Agent
Best Buy
10.2020 - 04.2024
Personal Banker
Prosperity Bank
01.2019 - 10.2020
Geek Squad Agent
Best Buy
06.2017 - 12.2018
Customer Service Representative
Best Buy
05.2015 - 06.2017
High School Diploma -
Charles Page High School
Some College (No Degree) - Mechanical Engineering
University of Oklahoma