JACKSON OLSEN
Oklahoma City,OK
Summary
Positive, determined hardworker with 3+ years in the restaurant industry, and training in group management and communication. Attentive and concentrated on the job I am assigned, and will work hard to make sure goals are met. I always strive to improve what I can do for others in life to make things easier for everyone.
Overview
2
2
years of professional experience
Work History
Substitute Teacher
Kelly Educational Staffing
01.2025 - Current
- Maintained day-to-day classroom management with 30+ kids and discipline to promote learning initiatives.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Server
Hideaway
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Counter Server
The Garage
05.2024 - 09.2024
- Managed multiple tasks in high-volume environment.
- Collect orders and serve customers
- Receive payments and handle cash
- Clean and organize tables/areas of the restaurant
- Answer the phones to communicate with guests
- Handle to-go orders for customers
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
Expo/Curbside
Charleston's
11.2022 - 05.2024
- Organize and handle the expo line for salads, desserts, soups, etc
- Communicate between the front-of-house staff and back-of-house staff
- Prepare food for servers to bring out to guests
- Handle curbside and call-in orders for customers
- Run food out to tables on the floor
- Clean and Reset tables for new guests
- Worked effectively in fast-paced environments.
Education
Associate of Arts - Education
Oklahoma City Community College
Oklahoma City, OK05.2026
High School Diploma -
Western Heights High School
Oklahoma City, OK05.2024
Skills
- Serving
- Expo line
- Group instruction
- Communication
- Classroom management
- Adaptable
- Complex Problem-solving
- Behavior modeling
Timeline
Substitute Teacher
Kelly Educational Staffing
01.2025 - Current
Server
Hideaway
11.2024 - Current
Counter Server
The Garage
05.2024 - 09.2024
Expo/Curbside
Charleston's
11.2022 - 05.2024
Associate of Arts - Education
Oklahoma City Community College
High School Diploma -
Western Heights High School
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