Jackson Ruhaak
Council Bluffs,IA
Summary
Adept at navigating high-stress situations, my job at Hyvee honed my problem-solving and active listening skills, enhancing customer loyalty and business outcomes. As an expert in resolving escalated customer issues, I use critical thinking and exceptional customer service to achieve satisfactory resolutions and foster increased repeat business.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Hyvee
06.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Lewis Central Senior High School
Council Bluffs, IA05.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Hyvee
06.2022 - Current
High School Diploma -
Lewis Central Senior High School