Jackson Smith
Conroe,TX
Summary
Accomplished Manager with a proven track record at Life & Health Hub, enhancing operational efficiency and client satisfaction through strategic CRM implementations and team leadership. Skilled in financial management and verbal communication, adept at fostering skilled teams and achieving significant ROI improvements. Expertise in inventory management and client relations, driving business success.
Overview
5
5
years of professional experience
Work History
Manager
Life & Health Hub
11.2020 - Current
- Directed day-to-day operations, streamlining workflows and ensuring team efficiency to meet business objectives.
- Designed and implemented a CRM system, enhancing lead management, client engagement, and operational tracking.
- Trained and mentored incoming staff on protocols and best practices, fostering a skilled and cohesive team.
- Managed company budgets for advertising and lead generation, achieving cost-effective spending and increased ROI.
- Provided personalized consultations to clients, delivering tailored solutions to meet their unique needs while maintaining excellent service standards.
Operations Assistant
Hubbell & Hudson
11.2019 - 11.2020
- Supported three distinct restaurant concepts (Tris, The Kitchen, and Black Walnut Cafe), ensuring seamless communication and operational efficiency across locations.
- Utilized Compeat Restaurant Management Software to effectively manage food control costs, inventory, and supply chain logistics.
- Oversaw inventory processes, including uniforms and operational supplies, ensuring adequate stock levels and timely replenishment.
- Coordinated and delivered gelato and essential supplies to multiple Houston locations and the Dallas branch, maintaining consistent quality and reliability.
- Collaborated with chefs and sous chefs to assess operational needs, providing proactive solutions to support culinary excellence.
Education
Associate of Science - Business
Western Governors University
Salt Lake City, UT01-2026
Skills
- Marketing
- Verbal and written communication
- Financial management
- Team Leadership and Staff Training
- Budgeting, Cost Management, and ROI Analysis
- CRM and System Implementation (eg, Salesforce, Compeat)
- Inventory and Supply Chain Management
- Client Relations and Problem-Solving
- Website Maintenance and Process Automation
Timeline
Manager
Life & Health Hub
11.2020 - Current
Operations Assistant
Hubbell & Hudson
11.2019 - 11.2020
Associate of Science - Business
Western Governors University
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