Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackson Turner

St Augustine

Summary

Dynamic CAT Desk Adjuster with proven expertise at EP Claims in claims assessment and customer communication. Enhanced claim processing efficiency by meeting deadlines and maintaining compliance with regulatory guidelines. Skilled in problem-solving and documentation accuracy, delivering high levels of customer satisfaction through effective policy evaluations and timely responses.

Overview

1
1
year of professional experience

Work History

CAT Desk Adjuster

EP Claims
10.2024 - 01.2025
  • Reviewed insurance claims to determine validity and accuracy of information.
  • Communicated with policyholders to gather necessary documentation and clarify claim details.
  • Resolved discrepancies by analyzing claim data and coordinating with internal teams.
  • Improved claim processing efficiency by consistently meeting deadlines and adhering to company standards.

CAT Desk Adjuster

Complex Dispute Resolutions
07.2024 - 09.2024
  • Reviewed insurance claims to determine validity and accuracy of information.
  • Communicated with policyholders to gather necessary documentation and clarify claim details.
  • Resolved discrepancies by analyzing claim data and coordinating with internal teams.
  • Improved claim processing efficiency by consistently meeting deadlines and adhering to company standards.
  • Analyzed supporting documents for accurate evaluation of coverage and liability.
  • Maintained compliance with regulatory guidelines by following established procedures for claim handling.
  • Provided timely responses to policyholder inquiries, ensuring high levels of customer satisfaction.

Education

High School Diploma -

Allen D. Nease High School
Saint Augustine, FL

Skills

  • Claims assessment
  • Policy evaluation
  • Damage estimation
  • Customer communication
  • File management
  • Insurance knowledge
  • Negotiation skills
  • Data entry
  • Attention to detail
  • Problem solving
  • Documentation accuracy
  • Time management

Timeline

CAT Desk Adjuster

EP Claims
10.2024 - 01.2025

CAT Desk Adjuster

Complex Dispute Resolutions
07.2024 - 09.2024

High School Diploma -

Allen D. Nease High School
Jackson Turner