Jackson Tyler
PHOENIX,AZ
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Bakery Clerk
AJ's Fine Foods
06.2023 - Current
- Maintained tidy and organized work area to comply with cleanliness standards.
- Used utensils and equipment to portion, wrap and display bakery items.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Barista Shift Supervisor
The Coffee Bean & Tea Leaf
05.2021 - 08.2023
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained and supervised barista workers to maintain and uphold store policies.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Accurately completed end-of-day financial tasks worth over $400 of cash and card transactions daily.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Front Line Server
AhiPoki Bowl
08.2020 - 05.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
High School Diploma -
Desert Vista High School
Phoenix, AZ05.2021
Skills
- Opening and Closing Coordination
- Front Counter Maintenance
- Stocking Supplies and Retail Products
- Cross-Sell Menu Items
- Drink Consistency
- Espresso Machine Operation and Maintenance
- Guest Satisfaction
- Soft Selling
- Beverage Preparation
Timeline
Bakery Clerk
AJ's Fine Foods
06.2023 - Current
Barista Shift Supervisor
The Coffee Bean & Tea Leaf
05.2021 - 08.2023
Front Line Server
AhiPoki Bowl
08.2020 - 05.2021
High School Diploma -
Desert Vista High School
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