Jackson Wian
Indian Land,SC
Summary
Dynamic Leader with a proven track record at Smoothie King, excelling in staff training and financial management. Expert in cross-functional team leadership, I resolved conflicts and maximized performance, achieving operational efficiency while controlling costs. Committed to fostering a safe and organized environment, I consistently delivered results that enhanced team agility.
Overview
3
3
years of professional experience
Work History
Manager
Smoothie King
05.2024 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Managed inventory and made orders
Team Member
Creamy Scoops
05.2023 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Notified supervisor and peers of low product inventory and customer complaints.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Processed sales transactions for cash, debit, and credit purchases.
Education
No Degree -
Indian Land High School
Indian Land, SC05-2026
Skills
- Marketing
- Expectation setting
- Staff training and development
- Cross-functional team management
- Financial management
- Staff management
- Decision-making
- Leader
Timeline
Manager
Smoothie King
05.2024 - Current
Team Member
Creamy Scoops
05.2023 - 10.2023
No Degree -
Indian Land High School
Awards
Earned the positional award on my football team for leading my position throughout a historic season.
Led a team to the best record in school history
earned all region and county recognition