Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacky Villa

Roswell

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling situations of all matters with accuracy, professionalism and impeccable service skills. Specialized in patient care, medical terminology understanding, and emergency response readiness. Excel in communication, empathy, and teamwork to ensure optimal patient support and care coordination. Helpful professional committed to making patients feel comfortable and secure. Highlight strengths in patient communication, health education, and maintaining a safe environment for patients.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Server

Applebee's Grill + Bar
Roswell
05.2023 - Current
  • Provided excellent customer service in a fast-paced environment.
  • Took customer orders and accurately relayed them to the kitchen staff.
  • Maintained cleanliness of tables and dining areas throughout service shifts.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.

Education

Associate of Science - Nursing

Eastern New Mexico University-Roswell
Roswell, NM
01.2024 - 12.2025

Associate of Arts - Biology

Eastern New Mexico University-Roswell
Roswell, NM
08.2020 - 12.2022

Skills

  • Patient care
  • Team collaboration
  • Critical thinking
  • Data analysis
  • Health communication
  • Exceptional customer service
  • Time management
  • Customer feedback management
  • Foreign language proficiency
  • Problem solving
  • HIPAA compliance
  • Recording vital signs
  • Patient-focused care
  • Basic life support
  • Patient assessment
  • Medical/Electronic charting
  • Verbal and written communication
  • CPR certification
  • Clinical documentation
  • Medical records management
  • Medical terminology knowledge
  • Infection control procedures
  • Data entry
  • Microsoft Word and excel
  • Multitasking and organization
  • Technical support
  • Records security

Languages

Spanish
Native/ Bilingual

Timeline

Associate of Science - Nursing

Eastern New Mexico University-Roswell
01.2024 - 12.2025

Server

Applebee's Grill + Bar
05.2023 - Current

Associate of Arts - Biology

Eastern New Mexico University-Roswell
08.2020 - 12.2022
Jacky Villa