Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
References
Timeline
Generic

Jaclyn Annis

Perry,KS

Summary

Talented, hard working and highly-motivated job seeker with excellent attention to detail, organizational skills, resourcefulness and strong communication abilities that has a desire to grow and take on new challenges. Strong work ethic, self-directed and focused on improving workflow procedures to maximize department productivity and accuracy in support of high-volume, busy and dynamic environments. Adept at working effectively unsupervised, under pressure, multitasking, adapting to new and ever changing situations and challenges and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cashiering Specialist

Advisors Excel Wealth Management
Topeka, Kansas
10.2024 - Current
  • Input, review and submit service documents.
  • Field phone calls regarding pending compensation and financial transactions from advisors, their office staff and sometimes clients.
  • Conduct calls and emails to follow up on pending transactions and service requests to ensure that they are being processed in a timely manner.
  • Complete custodian money movement transactions requested through trade cases.
  • Coordinate with AEWM Trading on the trading of cashiering requests that are short on cash.
  • Resolve cashiering paperwork issues with custodians by contacting advisor offices to obtain information regarding pending cashiering cases.
  • Setup and modify periodic plan instructions on custodial platforms.
  • Actively participate in conversations on Teams and in meetings focusing on transparent communication between the Operations and Trade Teams.
  • Internally communicate Cashiering NIGO (not in good order) trends to reduce risk of missing or incorrect instructions or system limitations.
  • Collaborate with team members to assure timely processing of items in the Cashiering queue.

Advisor Service Associate - Processing Specialist

Advisors Excel Wealth Management
Topeka, KS
07.2024 - 10.2024
  • Efficiently scrubbed and processed Wealth Management New Business paperwork from advisor offices.
  • Responded promptly to internal inquiries regarding check requests and account openings.
  • Maintained communication with advisor offices to facilitate smooth operations.

Records Check Manager

Topeka Police Department
Topeka, KS
12.2019 - 07.2024
  • Field phone calls from requesters and general public.
  • Expunge records in Topeka Police Department database received from the KBI.
  • Transmit police reports requested by phone, email, US Mail, fax or in person for City, County State and Federal Parole and Probation Officers, Adult Protective Services, law enforcement agencies nationwide consisting of police departments, sheriff's offices, KBI, FBI, CIA, Homeland Security Secret Service, Department of Defense, Department of Justice, Kansas Attorney General's Office and military police. Kansas Department for Children & Families, Adult Protective Services, Federal Reserve Bank, Kansas Department for Aging and Disability Services, Veterans Affairs, Kansas Department of Revenue Special Investigations, IRS, Kansas State Gaming & Racing Commission, US Postal Investigators, Kansas Department of Health & Environment, State Board of Bar Examiners (for any state), Juvenile Intake, Shawnee County Department of Corrections and various other local, state, regional and national agencies.
  • Conduct preemployment criminal history background/records checks for law enforcement, public safety and government entities only. These consist of requests from local, state and national law enforcement agencies, various correctional facilities and individual contractors that are contracted by local state and federal government agencies and more.
  • Accurately disburse documents that come in on the fax machine to the appropriate parties through out the entirety of shift.
  • Disseminate police reports, background/records checks and Criminal History Record Information to appropriate requesters while adhering to City, State and Federal dissemination ordinances, laws and regulations.
  • Conduct address searches for call history.
  • Field requests from the KBI and FBI NICS sections for individuals between the ages of 18 and 21 years old and 21 and over for handgun purchasing and possession which may involve time consuming research in various law enforcement databases and return results within 48-72 hours.
  • Created monthly reports for senior management summarizing officer citation and report errors as well as tracking officer improvement on citation and report writing.
  • Field phone calls from Topeka Municipal Court staff, Shawnee County Dispatchers, law enforcement agencies and officers, general public, parole/probation officers that enquire about misdemeanor warrants through the Topeka Police Department.
  • Retrieve, review, issue, recall and serve warrants from Topeka Municipal Court software.
  • 2nd party check warrant entries made by the Warrants Manager for accuracy as well as ensuring that any necessary corrections are made.
  • Create, update and manage NCIC file packets for wanted persons.
  • Update and consolidate offender identifying information in existing warrant files.
  • Compile a list of corrections that need to be made in Topeka Municipal Court software to email to the Court Specialists at the end of every shift.
  • Participate in multi-agency warrant round up operations in Topeka. Assisted with light dispatching duties to include running subjects that officers come in to contact with on calls for wants and warrants as well as driver's licenses/identification and criminal history information.
  • Crosstrain team members on job duties to ensure that requests can be fulfilled in my absence.
  • Obtain certification from the Kansas Highway Patrol for the operation of National Crime Information Database terminals within six months of employment and re-certify every two years there after.

Records Clerk

Topeka Police Department
Topeka, KS
02.2017 - 12.2019
  • Fielded phone calls from law enforcement agencies, law firms and the general public about police reports and various law enforcement related issues and questions.
  • Typed officer dictated narratives for case files.
  • Processed police reports to include offense reports, arrest reports, charging affidavits, officer narratives as well as other case file documents.
  • Entered stolen vehicles, stolen guns, stolen boats and missing adults and juveniles in to the National Crime Information Center database.
  • Obtained certification from the Kansas Highway Patrol for the operation of National Crime Information Database terminals within six months of employment and re-certify every two years there after.

Purchasing Clerk - Part Time

Kansas Turnpike Authority
Topeka, KS
07.2015 - 02.2017
  • Processed receipts brought in by north end Turnkpike maintenance, sign shop and mechanic shop employees in AS400.
  • Paid invoices from various businesses and companies in AS400.
  • Sent out oil and fuel bids as needed and purchase oil and fuel for north end maintenance yards when necessary.
  • Assisted with Topeka Mechanic Shop inventory to make sure we had plenty of stock parts and supplies on hand and ordered anything that mechanics needed to complete jobs.
  • Answer door to Topeka HQ as needed.
  • Answer phone calls as needed.

Assistant Manager

Lumber Liquidators
Topeka, KS
2015 - 2015
  • Assisted customers in selecting the appropriate type of flooring for their needs.
  • Created orders to send to the general wearhouse on behalf of customers for fulfillment.
  • Took cash deposit to the bank as needed.
  • Created shipping orders to ship flooring to other Lumber Liquidator stores through national shipping companies like FedEx and UPS.
  • Obtained forklift certification within 60 days of employment.
  • Process leave requests and time cards for associates.
  • Worked here for 6 months or less.

Water Meter Reader

City of Topeka
Topeka, KS
2015 - 2015
  • Walked various meter routes through out the city.
  • Recorded readings from water meters to determine customer usage.
  • Inspected and repaired water meters, valves, and related equipment.
  • I worked here for 6 months or less

Summer Help

Kansas Turnpike Authority
Topeka, KS
05.2011 - 08.2014
  • Worked as a Summer Help employee every summer for four years after graduating from high school.
  • One year spent in the Topeka Roadside/Sign Shop with the other three spent in Topeka Maintenance.
  • During my time in the Sign Shop, I helped mow grass, picked up trash, built road signs and also assisted with replacing sprinkler heads at various toll plazas on the north end of the Turnpike.
  • During my time with the Maintenance crew, I mowed grass, assisted with asphalt projects, patched fence, helped with painting lane markings every summer and performed other miscellaneous maintenance duties.

Education

Some College (No Degree) - General Studies

Allen County Community College
Burlingame, KS
05-2017

Some College (No Degree) - General Studies

Garden City Community College
Garden City, KS
05-2012

High School Diploma -

Topeka West High School
Topeka, KS
05-2011

Skills

  • Excellent Data Entry & Record Keeping
  • Proficient in Microsoft Applications
  • Punctuality
  • Customer Service
  • Teamwork & Collaboration
  • Organizational Skills
  • Excellent Written & Oral Communication
  • Problem Solving
  • Multitasking
  • Reliability
  • Adaptability & Flexibility
  • Professionalism
  • Time Management & Task Prioritization
  • Policy Compliance & Confidentiality
  • Customer Service
  • Strong Attention to Detail
  • Self Motivated

Affiliations

  • House & Pet Sitting - I am a trusted and highly recommended intermittent and long term house and pet sitter in the Topeka, Shawnee County and immediate surrounding area

Certification

  • Certified to use National Crime Information Center terminals and Kansas Criminal Justice Information Services

Accomplishments

  • STAT - Students Taking Action in Topeka participant during middle school and high school
  • KYLS - Kansas Youth Leadership Summit participant and youth trainer during middle school and high school
  • All City and All Centennial League softball player at Topeka West High School
  • Former college softball player at Garden City Community College

References

  • Sergeant Kristen Marr - Topeka Police Department Professional Standards Unit
    Personal Phone: 1-785-213-5846
    Work Email: kmarr@topeka.org
  • Amanda Rush - Counselor at Capital City High School
    Personal Phone: 1-785-331-6646
  • Aryn McCoy - Principal at Capital City High School
    Personal Phone: 1-785-221-4412
  • Detective Cassandra Caviness - Topeka Police Department
    Personal Phone: 1-763-913-0419

Timeline

Cashiering Specialist

Advisors Excel Wealth Management
10.2024 - Current

Advisor Service Associate - Processing Specialist

Advisors Excel Wealth Management
07.2024 - 10.2024

Records Check Manager

Topeka Police Department
12.2019 - 07.2024

Records Clerk

Topeka Police Department
02.2017 - 12.2019

Purchasing Clerk - Part Time

Kansas Turnpike Authority
07.2015 - 02.2017

Summer Help

Kansas Turnpike Authority
05.2011 - 08.2014

Assistant Manager

Lumber Liquidators
2015 - 2015

Water Meter Reader

City of Topeka
2015 - 2015

Some College (No Degree) - General Studies

Allen County Community College

Some College (No Degree) - General Studies

Garden City Community College

High School Diploma -

Topeka West High School

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