Jaclyn Biondolillo
Shirley
Summary
Motivational Supervisor recognized for driving high productivity and efficient task completion. Specializes in team leadership, conflict resolution, and operational oversight. Proven ability in communication and problem-solving to maintain smooth operations and workplace harmony. Expertise in data analysis and inventory management to support business growth and achieve objectives.
Overview
7
7
years of professional experience
Work History
Supervisor
Starbucks
Riverhead
11.2022 - Current
- Managed inventory levels and placed orders to ensure optimal stock availability for operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided feedback and coaching to enhance team capabilities.
- Analyzed business performance data and forecasted results to inform strategic decisions for upper management.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Restaurant Hostess
Drifters Kitchen and Bar
Ridge
07.2021 - 10.2022
- Managed reservations and waitlists to enhance guest seating experience.
- Answered phone inquiries to schedule and confirm reservations, facilitating seamless service and takeout orders.
- Resolved customer complaints professionally, ensuring guest satisfaction and fostering a welcoming atmosphere.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Communicated guest needs to servers and kitchen staff effectively.
Sales Associate
American Eagle Outfitters
Riverhead
06.2020 - 05.2021
- Assisted customers in locating products, responding to inquiries, and providing tailored product recommendations.
- Executed cashier responsibilities, including processing payments, issuing receipts, and accurately returning change.
- Partnered with sales team to achieve monthly sales targets.
Server
Meltology
Middle Island
07.2019 - 03.2020
- Delivered exceptional customer service to enhance guest experience.
- Coordinated with hosts, bussers, and kitchen staff to efficiently prepare and serve customers.
- Executed accurate money transactions, adhering to company cash handling procedures.
Education
Associate of Science - Business Administration
Suffolk County Community College
Selden, NY01-2026
Skills
- Project management
- Team leadership
- Inventory management
- Operational efficiency
- Data analysis
- Effective communication
- Customer service
Timeline
Supervisor
Starbucks
11.2022 - Current
Restaurant Hostess
Drifters Kitchen and Bar
07.2021 - 10.2022
Sales Associate
American Eagle Outfitters
06.2020 - 05.2021
Server
Meltology
07.2019 - 03.2020
Associate of Science - Business Administration
Suffolk County Community College