Jaclyn Brot
Austin,TX
Summary
Sales and Operations Manager with 10 years of experience in retail and e-commerce. Expertise in logistics management, inventory control, and vendor coordination, ensuring operational efficiency. Recognized for strong organizational skills and process improvements in dynamic environments. Aiming to leverage operational expertise in a role with defined expectations and accountability.
Overview
10
10
years of professional experience
Work History
Sales & Operations Manager
Nettle Props
Austin, TX
07.2016 - Current
Managed end-to-end operations for online orders, ensuring precise processing and fulfillment.
Oversaw logistics, including packing, shipping, receiving, and inventory organization.
Coordinated inventory purchasing while communicating with manufacturers and vendors.
Reconciled purchase orders with manufacturer invoices to confirm accurate inventory receipt.
Managed inbound email communications to effectively resolve customer inquiries and enhance service quality.
Processed customer billing and efficiently managed accounts receivable.
Corrected product misinformation to support team accuracy and improve sales processes.
Updated e-commerce website with pricing adjustments and product details.
Education
High School Diploma -
Rouse High School
Leander, TX05-2016
10 Years of Professional Experience
In Lieu Of Formal DegreeSkills
- Operations and logistics management
- Inventory control and vendor coordination
- Order fulfillment and processing
- Process improvement and workflow organization
- Billing and accounts receivable
- Website management and pricing updates
- Cross-team collaboration
- Problem solving and escalation management
- Time and task prioritization
- Customer support and issue resolution
Timeline
Sales & Operations Manager
Nettle Props
07.2016 - Current
High School Diploma -
Rouse High School
10 Years of Professional Experience