Jaclyn Brown
Hickory,NC
Summary
Worked continuously since age 14 to develop independence and financial self-sufficiency.,Demonstrated reliability and dependability in all roles undertaken.,Served as a server throughout teenage years, enhancing interpersonal and communication skills.,Managed cash handling and memorization of tasks effectively.,Maintained strong work ethic, preferring long-term commitment to job stability.
Overview
20
20
years of professional experience
Work History
Teller
PNC Bank
08.2018 - Current
- Handle money
- Fulfill customer needs
- Talk about current promotions to our customers
- Greet and smile at every customer whether waiting on them or not
- Help customers with financial needs or questions about their account
Server
Carrabbas Italian Grill
Hickory, NC
10.2009 - 02.2020
- Place food servings on plates or trays according to orders or instructions
- Load trays with accessories such as eating utensils, napkins, or condiments
- Take food orders and relay orders to kitchen or serving counter so they can be filled
- Total checks, present them to guest, and accept payment for services
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed
- Interact with guest
- Make sure they are happy and their meal is 110% to their standards
- Deal with money
server/bartender
Buffalo Wild Wings
Hickory, NC
08.2006 - 12.2017
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Prepare check that itemize and total meal costs and sale taxes
- Take orders from patrons for food or beverages
- Check patrons identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
- Inform customers of daily specials
- Stock beer
- Interact with guest
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
- Fill salt and pepper and condiments
Education
High School Diploma -
Fred T Foard HS
Newton, NCBiology
Lenoir-Rhyne University
Hickory, NC05.2009
Skills
- Provided customer support and personal service to enhance client satisfaction
- Actively listened to client needs and maintained a friendly demeanor
- Engaged socially with diverse groups to foster positive relationships
- Demonstrated reading comprehension to understand complex materials
- Applied judgment and decision-making skills to resolve issues effectively
- Composed written communication to convey information clearly
- Utilized various media channels for effective communication
- Built rapport with clients and colleagues to facilitate teamwork
- Adapted quickly to new information and skills through continuous learning
- Managed time efficiently to meet deadlines and priorities
- Leveraged computer skills to enhance productivity
Timeline
Teller
PNC Bank
08.2018 - Current
Server
Carrabbas Italian Grill
10.2009 - 02.2020
server/bartender
Buffalo Wild Wings
08.2006 - 12.2017
High School Diploma -
Fred T Foard HS
Biology
Lenoir-Rhyne University