Summary
Overview
Work History
Education
Skills
Timeline
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Jaclyn Dulski

Hammonton,NJ

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative, Cook

Dominos Pizza Inc.
08.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered prompt service to prioritize customer needs.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Cashier

Shoprite
09.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Camp Counselor

XL Sports World
08.2021 - 09.2021
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
  • Encouraged team performance to increase camaraderie, trust and rapport.

Education

High School Diploma -

Cedar Creek High School
Egg Harbor City, NJ
06.2023

Skills

  • Activity Planning
  • Peer Mentoring
  • Child Supervision
  • Positive Reinforcement
  • Relationship Building
  • Customer Assistance
  • Customer Service
  • Cleaning and Sanitizing
  • Money Handling
  • Emotional Intelligence
  • Multitasking

Timeline

Customer Service Representative, Cook

Dominos Pizza Inc.
08.2023 - Current

Cashier

Shoprite
09.2022 - 07.2023

Camp Counselor

XL Sports World
08.2021 - 09.2021

High School Diploma -

Cedar Creek High School

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Jaclyn Dulski