JACLYN GARCIA
Destin,FL
Summary
A dynamic team leader, able to bring energy, safety, creativity work environment & motivate staff to achieve great work skills & goals
Overview
5
5
years of professional experience
Work History
Food & Beverage Manager
Hilton
Destin, FL
06.2026 - Current
- Directed daily food and beverage operations to maintain service quality and guest satisfaction. 2. Coordinated restaurant, and room service execution with kitchen and service teams. 3. Monitored inventory levels, ordering, and stock rotation to support efficient operations. 4. Trained staff on service standards, menu knowledge, and safety procedures. 5. Resolved guest concerns promptly while protecting brand standards and service recovery goals. 6. Enforced sanitation, food safety, and compliance requirements across all dining areas.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
Hiring / Training Manager
41 North Tavern
Saint John, IN
05.2025 - 08.2026
- Developed onboarding materials for front-of-house and back-of-house staff to standardize service expectations.
- Trained team members
- Reinforced food safety, sanitation, and alcohol service compliance through hands-on coaching.
- Coordinated new hire orientation and supported smooth integration into daily restaurant operations.
- Created unique cocktails & pricing for the inventory
General Manager
Chug A Lug
Glenwood, IL
04.2022 - 05.2026
- Directed daily restaurant operations, ensuring consistent guest service and smooth front- and back-of-house coordination.
- Managed staff scheduling, training, and performance expectations to support reliable service standards.
- Monitored inventory levels, ordering needs, and vendor relationships to maintain product availability.
- Oversaw cash handling, daily reconciliations, and financial controls to protect revenue accuracy.
- Resolved guest concerns promptly, improving satisfaction and supporting repeat business.
- Hiring & training of staff, delegating staff, accounting, scheduling, creating drink menu, preparing events, ensuring proper code's & safety
Education
Gender Studies
Prairie State College
Chicago Heights, ILSkills
- Effective leader
- Sales expertise
- Strategies and goals
- Client relations
- Financial management
- Staff training/development
Timeline
Food & Beverage Manager
Hilton
06.2026 - Current
Hiring / Training Manager
41 North Tavern
05.2025 - 08.2026
General Manager
Chug A Lug
04.2022 - 05.2026
Gender Studies
Prairie State College