Jaclyn Hughes
New Fairfield
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Server/Manager
Portofino Restaurant
New Fairfield
09.2019 - Current
- Trained and supervised staff to ensure efficient service delivery.
- Developed staff schedules to optimize coverage during peak hours.
- Coordinated with kitchen team to streamline food preparation processes.
- Implemented safety and sanitation protocols for health compliance.
- Resolved customer inquiries and complaints effectively and promptly.
- Monitored inventory levels and ordered supplies as needed.
Assistant Customer Service Department Head
Stop and Shop Supermarket
New Fairfield
12.2014 - 07.2021
- Processed daily cash transactions and maintained accurate records.
- Conducted cash audits to ensure compliance with company policies.
- Verified cash drawer, counted money and balanced receipts.
- Tracked daily cash differences, compiled reports, and compared past data to find causes.
- Assisted customers by answering inquiries and providing product information.
- Handled returns and exchanges according to company policies.
- Trained new cashiers on operating procedures and customer service standards.
Education
Associate of Science - Accounting
Naugatuck Valley Community College
Waterbury, CT05-2019
Skills
- Customer service
- Staff training
- Inventory management
- Schedule optimization
- Sanitation compliance
- Cash handling
References
References available upon request.
Timeline
Server/Manager
Portofino Restaurant
09.2019 - Current
Assistant Customer Service Department Head
Stop and Shop Supermarket
12.2014 - 07.2021
Associate of Science - Accounting
Naugatuck Valley Community College