Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
Driver /Project Coordinator
R N Rj Henderson Trucking
Joliet, IL
06.2023 - Current
Operated heavy-duty trucks adhering to safety regulations and company policies.
Delivered freight to various locations efficiently while maintaining schedule adherence.
Conducted pre-trip and post-trip vehicle inspections ensuring optimal operation conditions.
Communicated effectively with dispatch to report delays or changes in delivery routes.
Resolved customer inquiries related to deliveries, enhancing service satisfaction levels.
Delivered goods and products to customer on time and in excellent condition.
Restaurant Manager
Brinker International
Dallas, Texas
05.2022 - Current
Built strong rapport with vendors to help negotiate favorable prices on food products.
Kept dining areas, kitchen spaces and restrooms in full health and safety compliance.
Ordered drinks, glassware and bar equipment to maintain smooth-running bar operations.
Driver Coordinator
SNL
Denton, Texas
04.2021 - 05.2022
Encouraged safe work practices and rectified job site hazards.
Conducted regular personnel reviews with departmental personnel.
Scheduled labor to complete jobs on time and within budget.
Transportation Coordinator
Mr Kleen
Harvey, Illinois
01.2018 - 05.2021
Analyzed route options and selected most efficient routes for shipments.
Evaluated existing transportation strategies and made recommendations for improvements when needed.
Collaborated with other departments within organization to achieve overall business objectives.
Trained new employees on transportation processes, procedures, and best practices.
Encouraged safe work practices and rectified job site hazards.
Customer Service Representative
World Class Distribution
Minooka, Illinois
02.2013 - 10.2018
Delivered fast and friendly service to handle questions and service complaints.
Enhanced customer satisfaction with fast, knowledgeable service.
Built trusting relationship with customers to better understand needs.
Answered inbound calls to handle various concerns, set appointments and close sales.
Maintained customer records by updating account information in database.