Open To Work
Jaclyn M. Arabia-Tawil
Administrative Assistant
Los Angeles,USA
Summary
Dynamic leader dedicated to fostering an engaged and empowering work culture through collaboration and partnership with coworkers. Proven ability to build and maintain strong relationships with a diverse range of stakeholders in fast-paced environments. Committed to driving team success by leveraging effective communication and interpersonal skills. Passionate about creating inclusive spaces that inspire innovation and productivity.
Overview
17
17
years of professional experience
Work History
Administrative Assistant / Office Technician
Los Angeles Unified School District (LAUSD)
Santa Monica, CA
02.2008 - 06.2025
- Maintained employee and student records in compliance with state and district regulations, supporting audit readiness
- Processed and verified payroll and timekeeping data, improving accuracy and reducing discrepancies
- Entered and managed high-volume data entry across multiple systems with strong attention to detail
- Coordinated front office operations, including multi-line phone systems, visitor management, and communication flow
- Managed student enrollment and attendance tracking, ensuring accurate reporting and documentation
- Created and maintained electronic filing systems, improving accessibility and organization of records
- Supported leadership with administrative reporting, documentation, and workflow coordination
- Provided customer service to students, parents, and staff, resolving issues efficiently
- Key Results:
- Reduced attendance and reporting errors through consistent and accurate data tracking
- Improved payroll processing accuracy by monitoring employee hours and resolving discrepancies
- Increased operational efficiency by implementing organized tracking and documentation procedures
- Supported successful state audits through accurate data entry and recordkeeping
Associate & Cashier
HomeGoods
Los Angeles, CA
01.2022 - 11.2022
- Assisted customers in product selection, ensuring positive shopping experiences.
- Organized merchandise displays to enhance store aesthetics and accessibility.
- Supported team in daily operations, driving efficiency through effective communication.
- Processed transactions accurately, providing exceptional customer service at checkout.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash register operations, including balancing drawers at shift end.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer loyalty by participating in rewards program enrollment.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
04.2019
Associate of Arts - Spanish
El Camino College
Skills
- Human Resources Support
- Data Entry & Database Management
- Office Administration
- Customer Service
- Multi-line Phone Systems
- Microsoft Office (Excel, Word, Outlook, PowerPoint & Teams)
- Google Workspace (Docs, Sheets, Slides, Mail & Meets)
- Attention to detail
- Multitasking Abilities
- Teamwork and collaboration
- Automotive terminology
- Strong work ethic
Websites
LANGUAGES
Spanish – Intermediate
Timeline
Associate & Cashier
HomeGoods
01.2022 - 11.2022
Administrative Assistant / Office Technician
Los Angeles Unified School District (LAUSD)
02.2008 - 06.2025
Associate of Arts - Spanish
El Camino College
Bachelor of Arts - Human Services
Southern New Hampshire University