Jaclyn Nelson
POMPANO BEACH
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tory Burch
Boca Raton, FL
01.2026 - Current
- Processed transactions accurately and efficiently, maintaining cash register compliance.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Organized merchandise displays according to brand standards, optimizing visual appeal.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Retail Store Fixture Installer
Patriot Construction
Pompano Beach, FL
02.2025 - 01.2026
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Calculated materials and time needed for each job.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Server
Ocean Manor - Bamboo Beach Tiki Bar
Fort Lauderdale, FL
01.2025 - 10.2025
- Processed transactions accurately using POS systems, maintaining cash handling procedures.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Assisted in inventory management, tracking supplies to minimize waste and optimize stock levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Member Experience Associate
Yoga Joint
Fort Lauderdale, FL
12.2022 - 02.2024
- Enhanced member experience by implementing personalized service strategies and addressing individual needs.
- Boosted membership retention rates through consistent follow-up and timely resolution of concerns.
- Provided ongoing support to members by promptly answering inquiries and offering tailored assistance when needed.
- Maintained accurate records of all member communications and transactions, ensuring seamless coordination between departments involved in servicing accounts.
- Educated members about available resources and benefits associated with their memberships, maximizing utilization rates across various services provided by the organization.
Education
Associate of Science - Entrepreneurship
Tallahassee Community College
Tallahassee, FL08-2027
Skills
- Reliable and punctual
- Flexible schedule
- Meeting deadlines
- Adapt to diverse groups
- Cleaning techniques
- Inventory tracking
Timeline
Sales Associate
Tory Burch
01.2026 - Current
Retail Store Fixture Installer
Patriot Construction
02.2025 - 01.2026
Server
Ocean Manor - Bamboo Beach Tiki Bar
01.2025 - 10.2025
Member Experience Associate
Yoga Joint
12.2022 - 02.2024
Associate of Science - Entrepreneurship
Tallahassee Community College