Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
Work History
Operations Coordinator
ASR Group
12.2021 - Current
Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Collaborated with multiple business areas to evaluate needs and optimize operational plans.
Streamlined operations by implementing efficient processes and procedures.
Ensured compliance with industry regulations, keeping accurate records and managing audits as required - SQF, HACCP, GMP
Expedited order processing, liaising with suppliers to ensure timely delivery of products.
Provided direction and guidance to internal teams in order to achieve targets.
Coordinated logistics activities including transportation arrangements, warehousing solutions.
Contributed to the development of departmental policies and procedures ensuring consistency across the organization.
ASR Yellow Belt/Lean Six Sigma certified.
Labor Optimization Planner
Caesars Entertainment
02.2014 - 06.2021
Worked with manager and supervisor to plan and coordinate staff schedules.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Generated reports and tracked data to monitor operational priorities and scheduling.
E-Commerce Coordinator
DirectBuy
03.2011 - 02.2014
Collaborated with cross-functional teams on site-wide improvements, enhancing overall functionality and appearance.
Worked directly with account managers on new product introductions.
Oversaw daily operations of e-commerce platform, monitoring system performance and troubleshooting technical issues as needed.
Maintained accurate product information by diligently updating database records in a timely manner.
Enhanced customer experience by optimizing product listings and regularly updating content.
Operations Manager
Old Navy
08.2001 - 03.2009
Supervised operations staff and kept employees compliant with company policies and procedures.
Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
Determined layout of store merchandise for visual appeal to consumers.
Improved customer satisfaction ratings with attentive service, prompt issue resolution, and proactive relationship building efforts.
Education
Bachelor of Science - Marketing
Purdue University
Hammond, IN
05.2010
Skills
Scheduling Management
Process Implementation
Supply Ordering
Inventory Oversight
Forecasting
Project Planning
Safety oversight
Production
Teamwork and Collaboration
Decision-Making
Process Improvements
Inventory Control
Key Qualifications
Adaptability
Analytical Thinking
Customer Service Focused
Detail Oriented
Multi-tasking
Organized
Self-Motivated
Strong Communicator
Time Management
Works Well Under Pressure
Timeline
Operations Coordinator
ASR Group
12.2021 - Current
Labor Optimization Planner
Caesars Entertainment
02.2014 - 06.2021
E-Commerce Coordinator
DirectBuy
03.2011 - 02.2014
Operations Manager
Old Navy
08.2001 - 03.2009
Bachelor of Science - Marketing
Purdue University
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