JACLYN WONG
San Ramon,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Baker
Crumbl Cookies
San Ramon, CA
10.2024 - Current
- Led production of high-quality baked goods, ensuring adherence to recipes and standards.
- Mentored junior bakers in techniques and best practices for consistency in product quality.
- Streamlined baking processes, reducing prep time while maintaining quality across all products.
- Implemented inventory management practices, optimizing stock levels and minimizing waste.
Ice Cream Server/ Dishwasher/ Cashier
Lottie’s Creamery
DANVILLE, CA
06.2023 - 06.2024
- Greeted customers and provided menu information.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
- Operated a cash register to collect payments from customers.
- Closed the shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Followed proper sanitation guidelines when handling food products.
- Trained new employees on proper food handling techniques and customer service standards.
Coaching Assistant
Diablo Scorpion Lacrosse Club
DANVILLE, CA
01.2022 - 05.2022
- Developed coaching and training plans for score development and performance enhancement.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Guided the team through difficult situations, player injuries and tough losses.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Assisted coach in organizing practices at home and away.
Coaching Assistant
Pleasanton Pride Lacrosse Club
Pleasanton, CA
01.2021 - 05.2022
- Developed coaching and training plans for score development and performance enhancement.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Assisted coach in organizing practices at home and away.
- Aided in developing athletes at varying levels from beginner to elite.
TikToker
National Charity League, NCL
DANVILLE, CA
02.2019 - 02.2020
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Handled delegated tasks.
Secretary
National Charity League, NCL
DANVILLE, CA
02.2018 - 02.2019
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Produced and distributed memos, newsletters and other forms of communication.
- Maintained organized filing system of paper and electronic documents.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Processed documents and materials for dissemination to appropriate parties.
Education
High School Diploma -
Diablo Valley Community College
Pleasant Hill, CA06.2026
Skills
- Problem Anticipation and Resolution
- Communication
- Organization
- Time Management
- Decision Making
- Multitasking and Time Management
- Database Maintenance
- Schedule Management
- Calendar Management
Timeline
Baker
Crumbl Cookies
10.2024 - Current
Ice Cream Server/ Dishwasher/ Cashier
Lottie’s Creamery
06.2023 - 06.2024
Coaching Assistant
Diablo Scorpion Lacrosse Club
01.2022 - 05.2022
Coaching Assistant
Pleasanton Pride Lacrosse Club
01.2021 - 05.2022
TikToker
National Charity League, NCL
02.2019 - 02.2020
Secretary
National Charity League, NCL
02.2018 - 02.2019
High School Diploma -
Diablo Valley Community College