Jaclynn Gonzales
Velarde,NM
Summary
Proven Access Control Specialist with a track record of enhancing employee safety at Pueblo Alliance through comprehensive risk assessments and strategic security improvements. Skilled in incident investigation and emergency response, demonstrating reliability and a hardworking attitude. Achieved significant advancements in facility security and access control, showcasing physical security expertise and dependability.
Overview
6
6
years of professional experience
Work History
Access Control Specialist
Pueblo Alliance
Los Alamos, NM
02.2024 - 06.2024
- Improved employee safety by conducting thorough risk assessments and developing appropriate access control measures.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Generated comprehensive reports detailing analysis of facility vulnerabilities, recommending strategic improvements for bolstering overall security posture.
- Implemented regular system updates and software patches to maintain compatibility with evolving technological standards in the access control industry.
- Streamlined access management processes with the implementation of a centralized database for managing personnel clearances and facility access.
Custodial Maintenance Worker
Tsay Professional Services
Ohkay Owingeh, NM
08.2022 - 02.2024
- Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
- Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
- Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
- Supported a positive public image for the facility by maintaining pristine grounds and exterior spaces, including walkways, parking lots, and entryways.
Loss Prevention Associate
Walmart
Española, NM
05.2019 - 08.2022
- Assisted law enforcement officials in apprehending suspects when needed, acting as a reliable liaison between the store and local authorities.
- Facilitated open communication between staff members regarding suspicious behavior or potential threats, fostering a proactive approach to asset protection.
- Supported store management in resolving customer disputes related to suspected fraudulent transactions or other security concerns.
- Conducted comprehensive investigations into reported incidents of theft or fraud, determining root causes and recommending appropriate corrective actions.
Car Hop
Sonic
Española, NM
02.2018 - 05.2019
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
High School Diploma -
Espanola Valley High School
Espanola, NM05.2020
Skills
- Physical Security Expertise
- Access Control
- Incident Investigation
- Emergency Response Planning
- Reliable
- Hardworking
- Dependable
Timeline
Access Control Specialist
Pueblo Alliance
02.2024 - 06.2024
Custodial Maintenance Worker
Tsay Professional Services
08.2022 - 02.2024
Loss Prevention Associate
Walmart
05.2019 - 08.2022
Car Hop
Sonic
02.2018 - 05.2019
High School Diploma -
Espanola Valley High School