Jaclynn Schroeder
Hiawatha,Kansas
Summary
Dedicated public transportation driver with a proven track record in effective communication and customer interaction. Committed to ensuring safe, timely deliveries while maintaining high standards of vehicle cleanliness and safety.
Overview
3
3
years of professional experience
Work History
Public Transportation Driver
Sac and Fox Nation
Reserve , Kansas
12.2024 - Current
- Operated transportation vehicles, ensuring safe and timely deliveries.
- Followed designated routes, adjusting schedules to optimize service delivery.
- Communicated with dispatch to promptly report delays or issues, ensuring swift resolution.
- Adhered to all traffic laws and safety regulations during transport activities.
- Performed daily pre-trip inspections to ensure the safety of vehicles.
- Maintained vehicle cleanliness while performing routine safety inspections.
- Assisted passengers in loading and unloading luggage and personal items.
- Interacted courteously with customers when delivering goods or services.
- Delivered customer service by responding quickly to inquiries or complaints, enhancing passenger satisfaction.
Assistant Manager
Sabetha Allstar
Sabetha, Kansas
08.2023 - 05.2024
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer inquiries and escalated issues when necessary.
- Assisted in managing daily operations and staff schedules.
- Trained new employees on company policies and procedures.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and ordered supplies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Sabetha High School
Sabetha, KS05-2011
Skills
- Vehicle inspection
- Safety compliance
- Route optimization
- Passenger engagement
- Customer interaction
- Problem solving
- Effective communication
- Time management
- Team collaboration
- Conflict resolution
- Outlook application
- Excel application
- Inventory monitoring
Timeline
Public Transportation Driver
Sac and Fox Nation
12.2024 - Current
Assistant Manager
Sabetha Allstar
08.2023 - 05.2024
High School Diploma -
Sabetha High School