Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
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Jacob Afrifa

Allen,TX

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

7
7
years of professional experience

Work History

Merchandiser

Andrews Brewing
Allen, TX
05.2021 - 08.2025
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Maintained a clean and organized work environment at all times.
  • Set up attractive window displays that encouraged customers to enter the store.

Apparel Chairman

Sigma Phi Epsilon
Fayetteville, Arkansas
01.2022 - 01.2024
  • Led meetings and directed the apparel board to design and produce merchandise for fraternity events and philanthropic initiatives.
  • Managed apparel board meetings to create and market clothing and products for fraternity profit and charity.
  • Oversaw the design and production of fraternity merchandise, coordinating board efforts for both profit and philanthropic purposes.

Valet

PPS Parking
Dallas, TX
05.2022 - 08.2022
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Followed company policies related to guest satisfaction standards and procedures.
  • Informed guests of location of hotel reception, concierge and lounges.
  • Helped customers understand and correctly navigate parking structures and payment systems.
  • Issued ticket stubs and gave customers matching stub for locating parked vehicles.
  • Communicated regularly with management about any issue that could affect the level of service provided to customers.
  • Greeted customers and took car keys to park vehicles in available spots.
  • Greeted guests upon arrival and provided exceptional customer service.

Retail Associate

Tommy Hilfiger
Allen, TX
11.2018 - 08.2019
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Helped customers by answering questions and locating merchandise.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
  • Organized store by returning merchandise to proper areas and restocked displays.

Education

Bachelor of Science - Political Science

University of Arkansas
Fayetteville, AR
05-2025

Skills

  • POS
  • Plan-o-gram implementation
  • Stock replenishment
  • Merchandising trends
  • Visual display installations
  • Display signage
  • Retail
  • Brand presentations
  • Retail sales professional
  • Sales techniques
  • Customer relationship management (CRM)
  • Active listener
  • POS systems
  • In-store support

Affiliations

  • Vice Recruitment Chairmen from Fall 2022 to May 2023 for the University of Arkansas Sigma Phi Epsilon Arkansas Alpha Chapter

Timeline

Valet

PPS Parking
05.2022 - 08.2022

Apparel Chairman

Sigma Phi Epsilon
01.2022 - 01.2024

Merchandiser

Andrews Brewing
05.2021 - 08.2025

Retail Associate

Tommy Hilfiger
11.2018 - 08.2019

Bachelor of Science - Political Science

University of Arkansas
Jacob Afrifa