Jacob Allred
Mesa,AZ
Summary
Results-driven professional with extensive experience in operations management and team building. Skilled in training and coaching staff to elevate performance and customer satisfaction. Committed to fostering positive work environments and driving strategic planning for operational efficiency.
Overview
6
6
years of professional experience
Work History
General Manager
Taco Bell
Phoenix, AZ
12.2024 - Current
- Managed daily operations, ensuring efficient service and adherence to company standards.
- Developed training programs for staff, enhancing team performance and customer satisfaction.
- Monitored inventory levels, reducing waste and optimizing stock management processes.
- Implemented cost-control measures, contributing to improved profitability within the restaurant.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Ensured compliance with health and safety regulations, maintaining high standards of cleanliness and sanitation.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Shift Leader
Wayback Burger
Gilbert, AZ
04.2025 - 10.2025
- Supervised daily operations, ensuring adherence to quality standards and efficient service delivery.
- Trained new team members on operational procedures and customer service best practices.
- Managed inventory levels, coordinating with suppliers for timely restocking of essential items.
- Resolved customer complaints efficiently, improving overall satisfaction and retention rates.
- Maintained cleanliness and organization of work areas, promoting a safe dining environment.
- Collaborated with management to develop strategies for increasing store profitability and efficiency.
- Completed cash and credit card transactions accurately using POS software.
Deputy Sheriff
BCSO
San Antonio, TX
03.2022 - 08.2024
- Enforced local laws, ensuring community safety and compliance through proactive patrols.
- Responded to emergency calls, assessing situations and providing necessary support to citizens.
- Conducted thorough investigations, gathering evidence and interviewing witnesses for case resolution.
- Collaborated with law enforcement agencies, enhancing inter-agency communication and operational effectiveness.
Traveling Manager
Dave and Buster
San Antonio, TX
01.2020 - 03.2022
- Developed and implemented strategic travel itineraries to enhance team efficiency.
- Coordinated logistics for multi-location events, ensuring seamless operations across venues.
- Led cross-functional teams to execute promotional initiatives, driving guest engagement and satisfaction.
- Analyzed operational reports to identify trends and improve service delivery across locations.
- Streamlined communication processes between departments to facilitate timely project completion.
- Organized team-building activities to strengthen interpersonal relationships among traveling staff members, promoting unity within the group during projects abroad.
- Analyzed data from previous trips to identify areas for improvement, resulting in more efficient planning practices.
Education
Business Administration
Pima Community College
Tucson, AZ01.2029
High School Diploma -
Catalina Foothills High School
Tucson, AZ06.2016
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Time management
- Training and coaching
- Customer relations
- Training and development
- Relationship building
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Administrative skills
- Staff development
- Labor cost controls
- Vendor relationships
- Strategic planning
Timeline
Shift Leader
Wayback Burger
04.2025 - 10.2025
General Manager
Taco Bell
12.2024 - Current
Deputy Sheriff
BCSO
03.2022 - 08.2024
Traveling Manager
Dave and Buster
01.2020 - 03.2022
Business Administration
Pima Community College
High School Diploma -
Catalina Foothills High School