Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jacob Andresen

Farmington,UT

Summary

Dynamic Team Leader with a proven track record at Walmart, excelling in customer focus and problem resolution. Enhanced team productivity through effective workload management and staff development. Recognized for empowering employees and maintaining optimal inventory accuracy, driving departmental success while fostering a collaborative work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Leader Manager

Walmart
09.2024 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Developed strong relationships with cross-functional departments to support successful project execution.
  • Proficient in managing both storewide inventory processes and individual item tracking, ensuring accurate stock levels, efficient organization, and seamless operations.
  • Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Skilled in efficiently unloading and receiving shipments using an electric pallet jack.

Produce/Meat Stocker

Walmart
10.2020 - 09.2024
  • Received high praise from management for punctuality, attention to detail, and exceptional work ethic as a Meat Stocker team member.
  • Reduced waste by accurately monitoring product freshness and removing expired items in a timely manner.
  • Increased accuracy of inventory records by diligently updating tracking systems with current information.
  • Ensured accurate pricing and labeling for all meat items, enabling customers to make informed purchasing decisions.
  • Ensured optimal presentation of products by arranging meats according to size, type, and price for easy customer access.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.

Education

No Degree - Computer Science

Southern New Hampshire University
Hooksett, NH
06-2027

High School Diploma -

Viewmont Highschool
Bountiful, UT
05-2021

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Staff development
  • Workforce planning
  • Problem resolution
  • Professional and courteous
  • Task prioritization
  • Time management
  • Computer skills

Certification

  • Food Safety

Languages

English
Native or Bilingual

Timeline

Team Leader Manager

Walmart
09.2024 - Current

Produce/Meat Stocker

Walmart
10.2020 - 09.2024

No Degree - Computer Science

Southern New Hampshire University

High School Diploma -

Viewmont Highschool
Jacob Andresen