Jacob Andresen

• Monitored grill and fry stations for consistent cook times and quality.
• Assembled menu items quickly to support fast-paced service and order accuracy.
• Prepared burgers, fries, and sandwiches to drive-in order specifications.
• Assembled menu items to ensure fast service and accurate orders.
• Coordinated with front-line staff to prioritize rush-period ticket flow.
• Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Reduced food waste significantly by implementing proper portion control and storage techniques.
• Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

• Operated commercial dishwashing equipment, ensuring consistent cleaning and quick turnaround for service needs.
• Sanitized dishware, utensils, and kitchen equipment to maintain food safety and cleanliness standards.
• Organized clean dish storage and restocked kitchen supplies to support efficient back-of-house operations.
• Removed trash, food waste, and recyclables while maintaining orderly, sanitary work areas.
• Monitored detergent, sanitizer, and cleaning supply levels, requesting replenishment before shortages.
• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.

• Decorated cakes, pastries, and bread items following customer requests and store recipes
• Prepared bakery items according to production schedules and quality standards
• Monitored oven temperatures, bake times, and product readiness for consistent results
• Stocked display cases with fresh bakery products and rotated inventory for freshness
• Maintained clean work surfaces, equipment, and storage areas to support food safety
• Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
• Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
• Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
• Monitored counter and display inventory by replacing stock and requesting new products from the kitchen to keep areas well-stocked for maximum sales.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Inspected goods to establish accurate pricing and labeling.
• Wrapped, boxed and weighed bakery department products.

• Prepared espresso beverages and specialty drinks following campus café recipes and quality standards.
• Operated cash register and point-of-sale system to process orders accurately and efficiently.
• Restocked coffee, milk, syrups, and supplies to support uninterrupted café operations.
• Maintained clean, sanitized workstations, equipment, and dining areas throughout service.
• Assisted students, staff, and guests with friendly service and prompt order resolution.
• Enforced food safety practices while handling beverages, ingredients, and service equipment.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Made and served brand-specific café beverages with a focus on speed, quality and consistency.
• Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

• Loaded and operated commercial dish machines, ensuring consistent cleaning and sanitation standards.
• Monitored chemical levels, machine performance, and wash cycles to prevent service interruptions.
• Sanitized dishes, cookware, and utensils to maintain safe, ready-to-use kitchen inventory.
• Sorted, stacked, and stored clean items for efficient kitchen workflow and service readiness.
• Collected trash, waste, and recyclables to support clean, organized food-service areas.
• Assisted kitchen staff with setup, breakdown, and cleanup during high-volume meal periods.
• Maintained a safe work environment by consistently monitoring dishwashing equipment for proper functionality and reporting any issues immediately.
• Enhanced kitchen efficiency by effectively washing, sanitizing, and storing dishes, utensils, and equipment.
• Reduced the risk of cross-contamination with diligent adherence to food safety regulations during dishwashing tasks.
• Efficiently managed time by prioritizing dishwashing tasks based on the needs of food preparation and service staff.
• Streamlined the dishwashing process by regularly checking inventory levels of detergents, sanitizer solutions, and other necessary supplies.
• Collaborated with coworkers to establish an efficient workflow for cleaning, drying, and organizing dishes in designated storage areas.

Contributed to the installation and teardown of Christmas lights.

Assisted in Campus clean-up operations

Assisted in facility management operations; generally cleaning exteriors of buildings.

Assisted in light replacement in facilities

Operated Campus vehicles/golf carts under proper license regulations.

Assisted in local property clean-up owned by Pensacola Christian College or properties affiliated under Pensacola Christian College.

• Inspected vehicles for maintenance needs, identifying worn components and safety concerns.
• Performed oil changes, fluid exchanges, and filter replacements with consistent attention to service standards.
• Mounted, balanced, and rotated tires while following tire safety and torque procedures.
• Tested batteries, starters, and charging systems using diagnostic tools and service equipment.
• Documented service recommendations and communicated findings clearly to service advisors.
• Maintained clean, organized work areas and followed safety practices across shop operations.
• Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
• Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
• Assisted in inventory management, ordering parts as needed and maintaining an organized stockroom for easy access during repairs.
• Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
• Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
• Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Evaluated systems according to predetermined checklist and noted issues.
• Responded to customer inquiries quickly and professionally to increase satisfaction.

• Primarily focused on rotating oil/filters for fleet vehicles from Williamsburg INTL (enterprise, hertz, etc.)
• Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
• Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
• Supported alignment and suspension services by preparing vehicles and verifying component condition.
• Assisted in replacing and rotating tires while providing customers with peace of mind on their vehicles.
• Adhered to company protocols while on the job as well as meeting OSHA safety standards while employed.
• Diagnosed difficult-to-identify issues using advanced diagnostic equipment and innovative troubleshooting techniques.
• Inspected equipment to diagnose operational issues.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

• Performed tire installations, rotations, and balance services with consistent attention to manufacturer specifications.
• Calibrated tire pressure monitoring systems and verified proper tire inflation for road readiness.
• Repaired punctures and mounted tires using hand tools, torque equipment, and service machines.
• Inspected vehicles for wear, leaks, and maintenance needs before recommending appropriate service.
• Completed oil changes, filter replacements, and fluid checks using shop safety procedures.
• Maintained clean, organized service bays to support efficient workflow and workplace safety.
• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Ensured safety of customers' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
• Transferred to Hampton NTB in late 2024, left to pursue college in April 2025.

• Performed engine, brake, suspension, and cooling system repairs on European vehicles.
• Diagnosed BMW mechanical and electrical faults using scan tools and service data.
• Inspected vehicles for safety issues and recommended needed maintenance and repair actions.
• Replaced worn components, restoring drivability and reducing repeat service concerns.
• Documented repair findings, completed service notes, and verified quality of finished work.
• Collaborated with service advisors to communicate diagnosis details and repair progress.
• Improved vehicle performance by conducting thorough inspections and routine maintenance tasks.
• Completed fluid checks, brake and tire repair and frame damage inspections.
• Worked with reconditioning team to review and inspect inventory based on estimated cost of repairs and overall quality of vehicle.
• Increased repeat business with excellent communication skills, explaining complex technical issues in straightforward terms to clients.
• Contributed to shop safety by adhering to strict safety protocols and identifying potential hazards before they became problematic.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern. (DVIs - Digital Vehicle Inspections)

• Proactively identified potential future issues during routine inspections, preventing costly breakdowns or damage to vehicles.
• Ensured adherence to safety standards by following proper procedures when using tools, equipment, or handling hazardous materials.
• Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
• Provided mentorship to junior technicians, sharing knowledge and expertise to support their professional development.
• Explained diagnostic findings to customers and outlined repair or service options.
• Repaired and replaced worn and damaged components.
• Analyzed vehicle data using advanced diagnostic equipment.
• Performed oil changes, fluid exchanges, and filter replacements with consistent attention to service standards.
• Mounted, balanced, and rotated tires while following tire safety and torque procedures.
• Tested batteries, starters, and charging systems using diagnostic tools and service equipment.
• Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.

• Adapted quickly to changing repair orders and and prioritized workflow in busy a a busy service environment.
• Completed initial pre-delivery inspection and repairs to minimize re-work and delays in production.
• Completed initial pre-delivery inspection and repairs to minimize rework and delays in production.
• Adapted quickly to changing repair orders and prioritized workflow in busy a a busy service environment.
• Conducted efficient tire rotations, balancing, and replacement services that maximized vehicle performance and extended tire life.
• Documented work performed and new recommendations on the repair order. (Digital Vehicle Inspections)
• Examined assigned vehicle to determine need for further safety or repair work.
• Delivered exceptional brake system repairs that increased driver safety while prolonging component lifespan.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

• Enhanced curb appeal by maintaining lawns by edging, and trimming turf for clean, consistent curb appeal.
• Maintained lawns by mowing, edging, and trimming turf for clean, consistent curb appeal.
• Operated trimmers, blowers, and hand tools safely during daily fieldwork.
• Monitored turf health and identified pest damage for timely treatment recommendations.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Handled hedge, bush, and shrub trimming.
• Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
• Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
• Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
• Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
• Assisted in designing seasonal displays using annuals, perennials, shrubs, trees, or potted plants for added visual interest throughout the year.
• Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
• Collected and removed debris at job sites.
• Installed stonework according to landscape design plan and client specifications.
• Prepared soil for planting and sowing.
• Informed other coworkers and members of public on plant biology and health.

• Extracurricular Activities: Sports/Collegiate Activities
• Alpha Beta Delta Panthers Member
• Research Papers consistent with Criminal Law and Liberal Arts while a undergraduate student from 2021-2023. Completed Associates degree online in Virginia - Graduated May 2025.

• Completed AP course in Biology
• Completed AP course in English
• Was in Honors for Histories and Sciences
• Took Extracurricular Classes (Culinary, Art, Technology)
• Enrolled in Foreign Language classes and completed Levels 1-3 in Spanish
• Professional Development: Held study hall in "Makerspace" CTE building - took a class for High School credits.
• Enrolled in Army JROTC I and II.
• Maintained a 3.3-3.4 GPA
• Extracurricular Activities: Indoor Track/Field, Advanced Physical Education, Soccer scrimmages.