Jacob Baggerly
Belton,TX
Summary
Hardworking and passionate with strong organizational skills eager to secure an Exercise Physiologist position. Ready to help team and patients achieve established goals.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
HEB
2018.06 - Current
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Managed timely and effective replacement of damaged or missing products.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Group Exercise Instructor Internship
Stephenville ISD
2023.02 - 2023.05
- Developed and implemented various high-energy and motivating fitness programs to meet football program's needs.
- Enhanced participant satisfaction by tailoring exercise routines to suit individual needs and preferences.
- Encouraged participants to stay motivated and reach fitness goals.
- Facilitated a welcoming atmosphere within each class session, encouraging open communication among participants about their progress and challenges faced during workouts.
- Increased participant motivation by setting achievable goals, tracking progress, and celebrating milestones during group sessions.
Education
Bachelor's Degree - Exercise Science
Tarleton State University
Stephenville, TX05.2023
Skills
- Physical Activity (sports) (3 years)
- Sports Coaching
- Physical Education
- Health Science Research (1 year)
- Injury Prevention
- Body composition analysis
- Rehabilitation
- Program Development
- Knowledge of Nutrition Development
- Team Management
- Active Listening
Timeline
Group Exercise Instructor Internship
Stephenville ISD
2023.02 - 2023.05
Customer Service Representative
HEB
2018.06 - Current
Bachelor's Degree - Exercise Science
Tarleton State University